Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Accomplishments
Interests
Timeline
Hi, I’m

Amanda Lamen

Accounts Receivable/Business Development
Liverpool,New York
“With the new day comes new strength and new thoughts.”
Eleanor Roosevelt
Amanda Lamen

Summary

Reliable Accounts Receivable professional with solid administrative background and good understanding of financial operations and practices. Independently handles accounts receivable tasks and billing while providing business development and clerical office support.

Overview

11
years of professional experience
3
years of post-secondary education

Work History

Property Restoration Inc.

Accounts Receivable Clerk
09.2023 - Current

Job overview

  • Improved cash flow by streamlining the invoicing process and implementing a more efficient payment tracking system.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
  • Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
  • Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
  • Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Generated monthly accounts receivable reports to submit developments for management review.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Property Restoration Inc.

Business Development Executive
11.2022 - Current

Job overview

  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation in the company''s offerings.
  • Delivered presentations at industry conferences, raising company profile and attracting potential clients.
  • Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
  • Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
  • Assisted marketing department in creating targeted campaigns that effectively communicated the value proposition of our products/services to potential customers.
  • Fostered a positive work environment that encouraged open communication among team members, promoting collaboration toward achieving shared goals.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Kept detailed records of daily activities through online customer database.
  • Designed and created marketing materials and campaigns.
  • Created social media material while actively maintaining multiple social media accounts.

Green Root Organic Salon

Salon Owner/Operator
01.2013 - 10.2022

Job overview

  • Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
  • Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.

Education

Continental School of Beauty Culture
Syracuse, NY

NYS Cosmetology License from Cosmetology
06.2010

Onondaga Community College
Syracuse, NY

Associate of Arts from Liberal Arts And General Studies
06.2009

University Overview

  • Dean's List
  • Resident Hall Assistant
  • American Sign Language

East Syracuse Minoa Central High School
East Syracuse, NY

High School Diploma
06.2003 - 06.2006

University Overview

  • Member of Student Council
  • Student Mentor
  • Drama Club
  • Art Club
  • Senior Superlative - Most Humorous

Skills

  • Customer Relations
  • Payment Coordination
  • Financial Reporting
  • Account Monitoring
  • Bank Deposits
  • Invoice Processing
  • Financial records and reporting
  • Accounts Receivable Software
  • Aging reports analysis
  • Account Reconciliation
  • Organization
  • Time Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceHealthcare benefitsPaid sick leave401k matchPaid time offCareer advancementPersonal development programs

Accomplishments

Obtained NYS CDL

Previous Small Business Owner

Awarded Half Scholarship to Alfred University, 2006

Received Outstanding Citizen Scholarship, 2006

Interests

Antiques

Art

Live Music

Reading

Holistic Health & Wellness

Cutting Hair

Adirondacks

Outdoor Activities

Family

Timeline

Accounts Receivable Clerk

Property Restoration Inc.
09.2023 - Current

Business Development Executive

Property Restoration Inc.
11.2022 - Current

Salon Owner/Operator

Green Root Organic Salon
01.2013 - 10.2022

East Syracuse Minoa Central High School

High School Diploma
06.2003 - 06.2006

Continental School of Beauty Culture

NYS Cosmetology License from Cosmetology

Onondaga Community College

Associate of Arts from Liberal Arts And General Studies

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Amanda LamenAccounts Receivable/Business Development