Amanda Lampton
Central City,KY
Summary
A highly organized and detail-oriented Office Manager with 8 1/2 years of experience in managing staff schedules and bookkeeping records. Proven ability to identify and resolve complex issues using advanced analytical and troubleshooting strategies. Committed to ensuring accurate and compliant financial records to keep the organization`s finances in good order.
Overview
21
21
years of professional experience
Work History
Dispatch Operations Manager
Jennmar Of West Kentucky
09.2015 - Current
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Maintained current, accurate and compliant bookkeeping records to keep the organizations finances in good order.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Evaluated current operational processes to help develop, implement and improve practices.
Restaurant Owner
Sister's
09.2014 - 07.2015
- Protected company assets through strategic financial planning.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Submitted loan applications to underwriter for verification and recommendation.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Recruited, hired, and trained talented staff to fill vacancies.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Supervised daily activities of restaurant and 15 employees.
Cord Operator
Dyno Nobel
10.2002 - 04.2012
- Adjusted machines to increase productivity for runs.
- Assembled products according to changing daily work orders and specific customer needs.
- Reviewed production schedules and streamlined processes.
- Inspected products and machines to maintain quality and efficiency.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Lean Manufacturing Specialist: Continuous Improvement 2 years training.
Education
No Degree -
Muhlenberg North High School, United States
Greenville, KY 05.1999
Skills
- Documentation and control
- Expense Reporting
- Training and development
- Clerical Support
- Scheduling
- Staff Management
- Policy and procedure modification
- Team Leadership
- Project Management
- Payroll and budgeting
- Budgeting
- Organizational Skills
Timeline
Dispatch Operations Manager
Jennmar Of West Kentucky
09.2015 - Current
Restaurant Owner
Sister's
09.2014 - 07.2015
Cord Operator
Dyno Nobel
10.2002 - 04.2012
No Degree -
Muhlenberg North High School, United States