Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amanda Lamuth

Summary

Accomplished Restaurant Manager with a proven track record at Jubans Restaurant, enhancing operational efficiency and customer satisfaction. Expert in inventory control and passionate about employee development, leading to a significant reduction in staff turnover. Skilled in team management and customer engagement, consistently delivering exceptional service and fostering a positive work environment.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.

Developed leadership and team management skills in high-volume dining environment. Proven ability to enhance customer satisfaction and streamline operations while maintaining high standards of quality and service. Seeking to transition these skills into new field, bringing focus on efficiency and customer-centric practices.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Jubans Restaurant
06.2022 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Formulate and consistently update cocktail and happy hour menus
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Bartender

Spirits Restaurant
01.2015 - 05.2022
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender

J. Alexanders Restaurant
01.2011 - 11.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Hooksett, NH
07-2023

High School Diploma -

Tara High School
Baton Rouge
05-1997

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Shift management
  • Complaint resolution
  • Food service background
  • Staff scheduling
  • Menu development
  • Employee retention
  • Schedule coordination
  • Supervisory skills
  • Recruitment

Certification

  • Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute.
  • Serve It Up Safe! Certification – Serve It Up Safe!.
  • ServSafe Food Protection Manager Certification - National Restaurant Association.

Timeline

Restaurant Manager

Jubans Restaurant
06.2022 - Current

Bartender

Spirits Restaurant
01.2015 - 05.2022

Bartender

J. Alexanders Restaurant
01.2011 - 11.2015

Bachelor of Science - Psychology

Southern New Hampshire University

High School Diploma -

Tara High School

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Amanda Lamuth