Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amanda Land

Amanda Land

Bethalto,IL

Summary

Passionate team player with hands-on experience managing day-to-day operations. Efficient professional with 15 years in customer service to improve service and facilities workflow. Effective communicator skilled at coordinating with team members.

Overview

20
20
years of professional experience

Work History

Human Resources Assistant

Taco Bell
Granite City, IL
06.2019 - Current

Scanning in termination documents

Organizing and filing all paperwork

Knowledge and proficiency in necessary computer software



Homemaker

None
Bethalto , IL
01.2014 - Current
  • Completed dusting, washing dishes, laundry and vacuuming.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Able to multitask multiple projects at one time, resulting in smooth run operation.
  • Emotional, physical, and mental support of 4 children
  • Self motivated
  • Works well without supervision
  • Possesses reliable transportation
  • Calm under pressure

Shift Leader

Taco Bell
Granite City , IL
06.2006 - 12.2013
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Rotated merchandise and displays to feature new products and promotions.

Education

No Degree - General Studies

Lewis And Clark Community College
Godfrey IL

High School Diploma -

Civic Memorial High School
Bethalto IL
05.2008

Skills

Corporate Compliance

  • Termination Processing
  • Employee Timesheet Processing
  • Confidential Records Management
  • Providing Feedback
  • Creative Solutions
  • Interpersonal Skills
  • Employee Coaching and Motivation
  • Workflow Optimization
  • Opening and Closing Procedures
  • Verbal and Written Communication
  • Managing Operations and Efficiency

Timeline

Human Resources Assistant

Taco Bell
06.2019 - Current

Homemaker

None
01.2014 - Current

Shift Leader

Taco Bell
06.2006 - 12.2013

No Degree - General Studies

Lewis And Clark Community College

High School Diploma -

Civic Memorial High School