Amanda Landis
Akron,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Office Administrator/Project Administrator
Warfel Construction
03.2022 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Apply advanced administrative and analytical skills in overseeing day-to-day operational activities
- Maintain electronic and paper filing systems for easy retrieval of information
- Scheduled conference rooms and organize calendars to prepare for meetings and events
- Take care of all certified payroll from subcontractors
- Help are safety department with creating safety handouts and quizzes for employees
- Take care of all updates for projects I am assigned to (change orders, contingency draws, owner change orders)
- Put together all subcontracts for clients to review and sign
- Interact with subcontractors by phone, email, or in-person to provide information.
- Organize our employee events
Clinical Secretary/Education & Development
Hospice & Community Care
03.2012 - 03.2022
- Responsible for managing incoming phone lines and directing to appropriate personnel
- Responsible for all patients Durable Medical Equipment order placement and delivery schedules
- Faxing and copying all necessary paperwork, and updating doctors on patients and their progress
- Manage patient data and new employees information on excel spreadsheets
- Notify all physicians, insurance companies, DME supplies etc., of patient statuses, death, etc
- Opening all mail and sorting to correct departments, process all outgoing mail, bulk mailing
- Assist with orientation for all new employees and managing their schedules
- Managing and processing all donations made to our company
- Help coordinate all special events and make sure everything runs smoothly
- Oversee and maintain daily administrative tasks that are needed in both Education & Development Department
Patient Service Manager
The Rehab Center
11.2004 - 04.2011
- Responsible for verifying patient’s insurance coverage and obtaining appropriate authorizations
- Scheduling all patients for their appointments in a clinic averaging 200+ plus visits per week
- Responsible for managing multiline phone systems
- Assisting patients with registration forms and explanation of benefits
- Resolving billing issues and patient complaints
- Entering and processing daily physical therapy charges
- Faxing PT evaluations/re-evaluations/daily notes to referring physicians and insurance companies
- Managing patient insurance authorizations and obtaining additional authorized visits as needed
- Attended health fairs and expos as representative for The Rehab Center
- Assisted with physician marketing as directed
Education
High School Diploma -
Ephrata Senior High School
Ephrata, PA2003
Skills
- Microsoft Suites (10 years)
- Employee Orientation (4 years)
- Office Workflow Support
- Coordinate Schedules
- Office Reception
- Event Planning (5 years)
Timeline
Office Administrator/Project Administrator
Warfel Construction
03.2022 - Current
Clinical Secretary/Education & Development
Hospice & Community Care
03.2012 - 03.2022
Patient Service Manager
The Rehab Center
11.2004 - 04.2011
High School Diploma -
Ephrata Senior High School
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