Amanda Larkin
Cherry Hill,NJ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Strong attention to detail and decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
5
5
years of post-secondary education
17
17
years of professional experience
Work History
Secretary to the Curriculum Supervisor
Brigantine Board of Education
Brigantine, NJ
03.2021 - Current
- Improved organizational filing systems, resulting in improved accessibility and efficiency.
- Developed & maintained electronic filing systems and categorized documents.
- Continually sought methods for improving daily operations, communications with parent/guardians, recordkeeping, and data entry for increased efficiency.
- Provides administrative services, including email correspondence, making copies and calendar management.
- Delivers top-notch administrative support to school staff.
Updated spreadsheets and databases to track, analyze, and report on student performance and enrollment. - Creates requisitions enabling purchasing department to start purchasing process.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Administrative Assistant / Client Services
Arrangements Abroad
New York, NY
06.2019 - 06.2020
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Coached new employees on administrative procedures, company policies and performance standards.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Implemented automated office systems, optimizing client and data communications as well as records management.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, politicians, and business executives.
- Answered over 30 incoming calls and pleasantly transferred callers to appropriate personnel.
Administrative Assistant
P&N Distribution Corp.
Burlington, NJ
06.2007 - 12.2016
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Kept reception area clean and neat to give visitors positive first impression.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Supported various administrative duties by proofreading warehouse orders, transcribe into Eclipse, and invoicing.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Answered 50 incoming calls per day on 6 line telephone, directing callers to appropriate company personnel.
Education
Master of Music - Opera Performance
Manhattan School Of Music
New York, NY 08.2017 - 05.2019
Bachelor of Arts - Vocal Performance
Charleston Southern University
Charleston, SC 08.2012 - 05.2016
Skills
Office administration
References
· Chloe Sheplin, Curriculum Supervisor, Brigantine Board of Education
(609) 264-9496 - CSheplin@BrigantineSchools.org - Current Manager
· Nila Popal, Office Coordinator, Arrangements Abroad
(212) 514-8921 - NPopal@arrangementsabroad.com - Former Manager
· Phil Debes, Vice President - Sales, P&N Distribution
(609)747-1040 - PDebes@pndistribution.com - Former Manager
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