Amanda Larsen
Fontana,CA
Summary
Experienced Police Records Specialist with excellent interpersonal and project management skills. Action-oriented with strong ability to communicate effectively and work cohesively with others. Articulate and friendly with a professional demeanor and enthusiastic attitude.
Overview
11
11
years of professional experience
Work History
Police Records Specialist
City Of Glendora
Glendora, CA
08.2018 - Current
- Perform a variety of highly responsible and sensitive administrative work in maintaining Police Department records, criminal information, and court-related documents.
- Maintain and monitor computerized and hard copy files, databases, and directories; conduct record searches; audit documents, verify accuracy, and ensure compliance with applicable statutes and regulations.
- Prepare arrest bookings, criminal history, fingerprint identification, and arrest reports for the detective bureau in order to file criminal charges in court.
- Input data related to crime, incident, and traffic accident reports into law enforcement records management systems.
- Provide staff support at the Police Department front counter and via telephone- including responding to public report requests, releasing impounded vehicles, and providing general information about policies and procedures.
- Access various local, state, and national law enforcement systems to enter and retrieve information.
- Research and provide information to requests by phone, fax, and mail for information from other police agencies, parole agencies, prisons, and county social services agencies.
- Gather and verify accuracy of criminal statistical data, in order to submit monthly Uniform Crime Report to the Department of Justice.
- Assist in major transition to National Incident-Based Report System and collaborate with Spillman administrators and Motorola representatives to troubleshoot and refine system implementation as well as educate users on proper data input.
- Network with other local southern CA agencies who utilize Motorola/Spillman Flex
- Demonstrate success working within tight deadlines and fast-paced atmosphere.
Veterinary Technician Assistant
Inland Valley Veterinary Specialists
Upland, CA
10.2017 - 08.2018
- Assisted doctors and technicians with hospitalized patient care and restraint for exams/medical treatments in an emergency setting
- Performed outpatient medical care
- Assessed vital signs and triage medical emergencies
- Utilized diagnostic tools such as radiograph and bloodwork analyzers
- Placed intravenous catheters and administered intravenous fluids and medications
- Completed written medical charts and maintained electronic medical records
- Presented clients with financial estimates for hospitalization and outpatient care
- Maintained a clean, orderly, and well-stocked environment
- Appointed to oversee borrowed supply log weekly and act as liaison between surrounding hospitals
regarding borrowed supplies
Veterinary Receptionist
Animal Medical Center
Covina, CA
03.2014 - 10.2017
- Greeted and checked in clients
- Notated presenting complaints and general healthcare needs for their pets in medical charts
- Relayed pertinent information and medical history to the attending veterinarian and technicians
- Responded to requests for information both via telephone and in person
- Made appointments for routine healthcare visits and surgeries
- Triaged incoming patients to determine treatment needs and urgency of care.
- Made copies, sent faxes, and handled all outgoing correspondence
- Maintained current and accurate medical records for patients.
- Handled requests for prescription refills in person and via telephone
- Processed all financial transactions and ensured the balancing of all monetary transactions at the end of
each day
Veterinary Receptionist
Inland Valley Veterinary Specialists
Upland, CA
07.2013 - 03.2014
- Greeted incoming clients and notated information on medical charts about the nature of their pet's
emergency. - Triaged patients and distinguished which emergencies needed immediate medical attention.
- Relayed pertinent information and medical history to the attending veterinarian and technicians.
- Answered owner animal health questions and advised on best care practices, both in person and via telephone.
- Made copies, sent faxes and emails, and handled all outgoing correspondence.
- Filed and maintained current and accurate medical records for patients.
- Processed all financial transactions and ensured the balancing of all monetary transactions at the end of
each day. - Chosen to assist office manager and accountant with updating clients of financial status for hospitalized
patients. - Assisted office manager and accountant with upkeep of accounts receivable and processing monthly
billing. - Presented clients with financial estimates and medical treatment plans.
- Maintained cleanliness of reception area, as well as patient rooms and lobby.
Nanny
Grisco Family
San Diego, CA
11.2011 - 06.2013
- Cared for two girls, ages 8 and 9.
- Transported children from school and supervised them at home.
- Assisted children with homework assignments and special projects across different subjects.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Organized fun and educational games and planned outdoor activities, such as walks to the park and
playground and outdoor games/sports. - Prepared healthy snacks and meals.
Hostess
Red Robin
La Jolla, CA
08.2010 - 02.2011
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Bachelor of Science - Biology
University of California - San Diego
La Jolla, CA06.2013
Skills
- Records Management Systems
- Multi-Tasking and Prioritization
- Data Entry
- Keen Attention to Detail
- Communication
- Teamwork
- Results-oriented
- Quick learner
- Customer Service
Timeline
Police Records Specialist
City Of Glendora
08.2018 - Current
Veterinary Technician Assistant
Inland Valley Veterinary Specialists
10.2017 - 08.2018
Veterinary Receptionist
Animal Medical Center
03.2014 - 10.2017
Veterinary Receptionist
Inland Valley Veterinary Specialists
07.2013 - 03.2014
Nanny
Grisco Family
11.2011 - 06.2013
Hostess
Red Robin
08.2010 - 02.2011
Bachelor of Science - Biology
University of California - San Diego
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