Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amanda Lassen

Newcastle

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients and drivers in dynamic, fast-paced settings.

Overview

9
9
years of professional experience

Work History

Operations Manager

Driver Dispatch
06.2018 - Current

Current Operations Manager with more than 7 years experience in the transportation industry, Recruiting, onboarding and processing qualified CDL drivers. Skilled in Driver placement, as well as building and maintaining Driver Qualification files in compliance with FMCSA and DOT standards. Excels in driver employment services, team leadership, driver retention, client retention and growth as well as dispatch planning. Strong administrative professional, with knowledge of DOT & FMCSA regulations. Responsible for spearheading and instituting contact, forms, handbooks, manuals and agreements prior to opening of Driver Dispatch

Recruiter Manager

A1 Staffing And Recruiting Agency
09.2017 - 06.2018
  • Top recruiter within company for duration of employment, promoted to recruiter Manager
  • Sourced top-quality candidates through various channels including job boards, social media, and networking events.
  • Implemented targeted recruitment strategies for hard-to-fill positions, ultimately filling these roles with highly skilled professionals.
  • Developed strong relationships with hiring managers to better understand their talent needs, leading to more successful candidate placements.
  • Conducted thorough candidate pre-screenings, ensuring only the most qualified applicants were presented to hiring managers for consideration.


Customer Account Representative

D & D Video Specialist
08.2015 - 09.2017
  • Managed sensitive customer information diligently, maintaining strict adherence to data privacy regulations and company policies.
  • Generate Repair estimates for endoscopic medical equipment
  • Proofing all estimates, completion forms and ultimately invoices for clients
  • Purchase request submission, data entry, client follow up
  • Increased client retention, consistently maintaining strong relationships with key accounts.

Education

High School Diploma -

Madill High School
Madill, OK
05.2007

Skills

  • Operations Management
  • DOT Compliance
  • Dispatch planning
  • Incidents management
  • Client Relations
  • Policies and procedures implementation
  • Team Leadership
  • Driver Onboarding and processing
  • Problem-Solving

Accomplishments

Successfully introduced and facilitated use of Avionte, Paycom and other proprietary software in start up of Driver Dispatch. Created and implemented hiring polices, procedures and forms to better streamline Driver Dispatch's operating process. Responsible for major growth of company by generating labor numbers to well over 40 working per day and driver numbers to well over 30, with our max being 37 on the road.

Timeline

Operations Manager

Driver Dispatch
06.2018 - Current

Recruiter Manager

A1 Staffing And Recruiting Agency
09.2017 - 06.2018

Customer Account Representative

D & D Video Specialist
08.2015 - 09.2017

High School Diploma -

Madill High School
Amanda Lassen