Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients and drivers in dynamic, fast-paced settings.
Current Operations Manager with more than 7 years experience in the transportation industry, Recruiting, onboarding and processing qualified CDL drivers. Skilled in Driver placement, as well as building and maintaining Driver Qualification files in compliance with FMCSA and DOT standards. Excels in driver employment services, team leadership, driver retention, client retention and growth as well as dispatch planning. Strong administrative professional, with knowledge of DOT & FMCSA regulations. Responsible for spearheading and instituting contact, forms, handbooks, manuals and agreements prior to opening of Driver Dispatch
Successfully introduced and facilitated use of Avionte, Paycom and other proprietary software in start up of Driver Dispatch. Created and implemented hiring polices, procedures and forms to better streamline Driver Dispatch's operating process. Responsible for major growth of company by generating labor numbers to well over 40 working per day and driver numbers to well over 30, with our max being 37 on the road.