Aviation
Amanda Laub
Summary
Professional with extensive experience in supervising and guiding teams with a 10 year background independently managing the records department. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Diligent with proven success in leading teams and optimizing departmental workflow. Leveraged leadership skills to enhance team performance and streamline operations. Demonstrated expertise in conflict resolution and strategic planning.
Professional leader with solid background in team supervision and departmental management. Known for fostering collaborative environment and driving team success. Adaptable and dependable, with focus on effective communication and problem-solving skills.
Experienced with team leadership, operational management, and strategic planning. Utilizes strong interpersonal and organizational skills to drive departmental success. Track record of enhancing team performance and implementing process improvements.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Maintenance Records Department Supervisor
Classic Aviation
11.2014 - Current
- Analyze and maintain maintenance records under 135 certificates for a fleet of 28 aircraft and customer records under 145 for a Bell repair station
- Trained new employees on overall company and department-specific policies and procedures.
- Interview individuals with varied backgrounds and personalities to determine the nature of their concerns or issues
- Monitor employee's performance and goals, offering coaching and feedback and providing objective appraisal of performance
- Manage employee conflict - effective conflict resolution
- Evaluate current cataloging system for completeness, efficiency and usefulness by taking inventories and reviewing retrieval needs
- Manage and prepare projection costs for the aircraft for the upcoming year
- Gather aircraft information monthly, construct and send out billing, rental engine times, and flight hours for private aircraft owners
- Track overhaul and inspection intervals of aircraft components as well as posting in historical/status records as appropriate of completed component inspection/repair/replacement
- Create and maintain electronic files and database for storage, retrieval, and recording of aircraft records information
- Initiate, complete, and file FAA Form 337 s as required
- Performing audits of technical logs and inspection forms received from field bases to ensure compliance and correct times before filing with the permanent records and reporting all deficiencies to the Director of Maintenance
- Conducted regular employee evaluations, identifying areas for improvement and offering constructive feedback.
- Managed team of 8 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Promoted culture focused on encouraging staff to develop skills and abilities.
- Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
- Wrote out weekly schedules to maintain coverage levels for expected demands.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
Data Entry Clerk
Internal Revenue Service
02.2009 - 11.2009
- Data entry and audit for small business tax forms including: 940/941 payroll taxes and schedule K-1 1120, 1120-S, 1041, and 1065 trusts and wills, while also processing federal tax deposits
- Ensure that all information on tax document was legible, present, and correct before entry into system
- Pull folders and documents that are illegible and deliver to employee working on the block of work
- Decipher coding from other departments to ensure tax document were correctly categorized
- Responsible for sensitive and confidential tax payer information
- Number tax return checkout forms, pull correct tax documents from warehouse to be sent to requesting departments in a timely manner
- Re-file tax documents in correct area and file
- Pull oversized tax documents, work and file tax attachments and personal tax forms
- Answer phone calls from taxpayers with questions and send call to correct employee working on case
- Handle all mailing internally, sending out, receiving, and delivering to correct department
- General office duties such as: faxing, answering phone calls, filing, Microsoft suite, e-mailing, copying, and sorting
- Perform additional functions, essential or otherwise, as assigned or needed
Education
High School Diploma -
Two Rivers High School
Ogden, Utah06-2005
Skills
- Microsoft Office
- Google Suite
- Project Scheduling
- Strategic Planning and Analysis
- Exceptional Verbal and Written Communication Skills
- Web and Social Skills
- Typing skills: 70 WMP
- 10 Key: 11,000 Digits Per Hour
- Customer Service
- Problem Resolution
- Workplace Safety
- Problem-Solving
- Customer Relations
- Time Management
- Leadership skills
- Staff Supervision
- Interactive communication skills
- Inventory Management
- Workflow Optimization
- Performance Improvement
- Leadership competency
- Policy Enforcement
- Growth planning
- Process and procedure development
- Reasoning
- Receiving Oversight
- Decisiveness
- Employee Engagement
- Multi-tasking mastery
Certification
- FEMA ICS-00100.c
- FEMA ICS-00200.C
- FEMA IS-00700.b
- FEMA IS-00800.c
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
DIY
Learning New Languages
Cooking/Baking
Family
Reading
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Languages
English
Native or Bilingual
Spanish
Limited Working
Scottish Gaelic
Elementary
French
Elementary
Volunteer Experience
Wildlife Rehabilitation Center of Northern Utah, Wildlife Caretaker, 03/01/14, 08/01/14
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPersonal development programsTeam Building / Company Retreats401k matchPaid sick leavePaid time offFlexible work hoursTimeline
Maintenance Records Department Supervisor
Classic Aviation
11.2014 - Current
Data Entry Clerk
Internal Revenue Service
02.2009 - 11.2009
High School Diploma -
Two Rivers High School
References
- Raymond Walchli, Director of Maintenance, RaymondWalchli@gmail.com, 801-550-3590
- Jon Hanson, FAA PAI - Principal Avionics Inspector, Jon.hanson@faa.gov, 801-726-4235
- Kim Watne, Aviation Data Quality Assurance Lead, positivekjm@yahoo.com, 480-259-5944
- Julia Hoyt, Aviation Aircraft Records Auditor, Julia.hoyt01@gmail.com, 603-229-9360
Volunteer Experience
Wildlife Rehabilitation Center of Northern Utah, Wildlife Caretaker, 03/01/14, 08/01/14
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