Amanda Laughlin
OK
Summary
Motivated, hardworking individual with experience in management, customer service, and sales. Have managed one of the top performing sales team in past career. Experience in canvassing and working with various campaigns. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Automated Logistics Specialist
U.S. National Guard
01.2014 - 06.2022
- Supervise Warehouse and Records
- Distribute and Maintain Equipment Location and Parts
- Perform Management Functions in Warehouse
- Loading/Unloading Shipments
Assistant Manager
Juniper LLC
01.2023 - 03.2024
- Weekly reports, Run background checks of applicants
- Schedule property tours, following up with prospects
- Exceptional customer service, handle maintenance reports and administrative responsibilities
- Schedule inventory deliveries, communicate with residents, computing budget with repairs and makeready units
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Raised occupancy rate from 89% to 94% within four months
Team Lead
Pursuit Management
01.2021 - 12.2022
- Sell through third party vendors in various Walmarts and Sam’s Clubs
- Train and manage a team of salesmen and saleswomen
- Organize sale strategies to increase profit
- Interact with customers and assist with questions
Technical Support
Apple
01.2021 - 12.2021
- Work with multiple software programs interchangeably
- Troubleshoot log in issues and help customers navigate through screenshare
- Interact with customers through incoming calls
- Provided expert customer service and technical support to clients.
- Completed basic technical support functions and product training for customers.
Office Secretary
David’s Construction
01.2019 - 12.2021
- Schedule Meetings
- Submit Construction Permit Requests
- Completing Clerical Project Tasks
- Communicate with Clients regarding Projects
Cook
Noodles & Company
01.2015 - 12.2019
- Prep Ingredients
- Prepare Customer Orders
- Maintain Cleanliness at Stations
- Wash Dishes
Shift Manager
Arby’s
01.2012 - 12.2014
- Assist Managers with Delegated Tasks
- Create Schedules for Crew Members
- Stock Inventory
- Ensure shifts operate smoothly
Crew Member
Braums
01.2011 - 12.2012
- Taking orders
- Preparing Customer Orders
- Cash Register
- Maintaining Cleanliness at Stations
Education
High School Diploma -
Victory Christian High School
Oklahoma01.2014
Skills
- Exceptional Customer Service
- Strong Work Ethic
- Problem Solving
- Works well under Pressure
- Detail-Oriented
- Thorough
- Computer Skills
- Great Communication Skills
- Military Experience
- Shift Management
- Food Preparation
- Microsoft Office
- Sales Experience
- Logistics
- Supplies inventory
Timeline
Assistant Manager
Juniper LLC
01.2023 - 03.2024
Team Lead
Pursuit Management
01.2021 - 12.2022
Technical Support
Apple
01.2021 - 12.2021
Office Secretary
David’s Construction
01.2019 - 12.2021
Cook
Noodles & Company
01.2015 - 12.2019
Automated Logistics Specialist
U.S. National Guard
01.2014 - 06.2022
Shift Manager
Arby’s
01.2012 - 12.2014
Crew Member
Braums
01.2011 - 12.2012
High School Diploma -
Victory Christian High School
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