Amanda Sue Layne
Sunbury,OH
Summary
Driven Pharmacy Technician with 24 years of experience and success in working within a pharmacy settings. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Safety-oriented and well-organized with solid experience coordinating with care management, pharmacies, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Detail-oriented with a commitment to maintaining high-quality assurance and control standards,
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pharmacy Coordinator II CPhT
Buckeye Health Plan
07.2019 - Current
- 40 Hours per week
- Perform duties to support the efforts pharmacy department in the development, coordination and maintenance of the health plan’s pharmacy program: Receive and respond to provider and pharmacy calls regarding the prior authorization and formulary process
- Perform review of pharmacy and override process in compliance with pharmaceutical related company and State guidelines
- Track and trend overrides to ensure criteria have been met, audit for prior authorizations, analyze cost and determine utilization patterns
- Resolve complaints and grievances related to the pharmacy network in conjunction with the Pharmacy team
- Assist Provider Relations and various departments with educating providers on the health plan’s pharmacy process
- Assist with the pharmacy utilization review and reporting process
- Collaborate with Quality Improvement department with various meeting preparation and transcription of minutes
- Assist with members’ inquiries related to the formulary process
- Assist with various reporting responsibilities as necessary.
Certified Pharmacy Technician
Owensboro Health Regional Hospital
02.2018 - 06.2019
- Time 40 hours per week
- Performed all inpatient pharmacy technician duties including:
- Refilled and maintained automated dispensing system
- Operated automation
- Performed IV fluids activities
- Performed IV admixture functions
- Performed narcotic technician functions
- Delivered drugs to nursing stations
- Inventory management
- Trained new employees and interns.
Certified Pharmacy Technician
Department Of Veterans Affairs
01.2014 - 01.2018
- 40 Hours per week
- Performed all GS 5 outpatient pharmacy technician duties including:
- Filling and dispensing prescriptions for both window pick up and mail order utilizing ScriptPro automation
- Possess extensive knowledge of ScriptPro including quality assurance, production and dispensing
- Filling of supply items including but not limited to catheters, bandages, ostomy supplies and diabetes supplies
- Packaging bulk items for mail including liquids, topicals, sterile solutions, nutritional liquids and other bulk supply items
- Utilized ACD lines to answer phone calls from patients, physicians and other medical center staff to address medication concerns
- Possess extensive knowledge of DHCP software
- Provide procurement support by processing Mckesson orders including reviewing T3 data
- Played an integral role in training new pharmacy employees, pharmacy residents, and IPPE/APPE pharmacy students
- Extensive knowledge of pharmacy and VAMC policies concerning Joint Commission compliance, hazardous drugs and medication safety
- Maintained an outstanding performance evaluation for FY15 and FY16.
Lead Certified Pharmacy Technician
Rite Aid Pharmacy
01.1999 - 01.2015
- 40 Hours per week
- Performed all lead technician duties including:
- Evaluate team’s performance, assess training needs and provide applicable training
- Filling and dispensing prescriptions for pick up
- Greeted customers, answered questions, obtained information on new prescriptions, and maintained customer confidentiality
- Performed cash register operations, such as handling cash, processing payments, providing change, issuing receipts and bagging items
- Performed operational duties including retrieving, counting, and measuring drugs, filing pharmacy prescriptions, and maintaining inventory levels
- Administrative responsibilities included completing paperwork, pricing drug orders, and maintaining daily and weekly reports
- Provide procurement support by processing Mckesson orders, returns and recalls
- Used the NexGen system to input data and control inventory
- Trained new employees and students
- Travelled to other stores as an Integration Specialist to train on the NexGen system
- Ensure accurate and timely entry of status of prescription orders in the software systems.
Education
Bachelors of Individualized Studies -
Shawnee State University
2018
Graduate - undefined
Graduate
Dawson Bryant High School
1998
Skills
- Teamwork and Collaboration
- Prescriptions Management
- Patient Confidentiality
- Medication Therapy Management
- Conflict Resolution Tactics
- Pharmacy Policies and Procedures
- Administrative Support
- Pharmaceutical Calculations
- Quality Assurance and Control
- Microsoft office, Excel, PowerPoint, Nuance Power PDF 3 Advanced, Workday, and Word Knowledge of pharmacy systems EPIC, Pixis, Omnicell, NexGen, ScriptPro, Omni Prod,
- McKesson Robot-RX, RXAdvance, TruCare, Amisys, Advance V6, CVS Caremark Client Care Access, US Scripts Experience working with a PBM/Managed Care environment, Medicaid experience, Prior experience with DUR, Knowledge of the metric system and good math skills
Certification
Certified Pharmacy Technician Certificate Number 6001-0701-0305-551
Timeline
Pharmacy Coordinator II CPhT
Buckeye Health Plan
07.2019 - Current
Certified Pharmacy Technician
Owensboro Health Regional Hospital
02.2018 - 06.2019
Certified Pharmacy Technician
Department Of Veterans Affairs
01.2014 - 01.2018
Lead Certified Pharmacy Technician
Rite Aid Pharmacy
01.1999 - 01.2015
Bachelors of Individualized Studies -
Shawnee State University
Graduate - undefined
Graduate
Dawson Bryant High School
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