Summary
Overview
Work History
Education
Skills
Timeline
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Amanda LeBlanc

Hillsboro

Summary

Proven track record in fast-paced hospitality environment with expertise in delivering exceptional customer service and effective team collaboration. Strong skills in managing high-volume service, ensuring customer satisfaction, and maintaining a clean and organized workspace. Seeking to transition into a new field to leverage strong interpersonal and problem-solving abilities

Overview

11
11
years of professional experience

Work History

Bartender, Server & Hostess

Benihana
04.2017 - Current
  • Hosted, served, and now current lead bartender
  • Demonstrated strong multitasking skills by managing multiple tables and making drinks simultaneously
  • Maintained complete knowledge of restaurant menu
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
  • Contributed to a positive work environment through effective teamwork and communication with colleagues
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
  • Ensured guest's satisfaction with their visit

Hostess

Fuji Sushi & Hibachi
03.2016 - 11.2016
  • Greeted guests with a positive attitude and sat them accordingly
  • Took orders and to-go orders and carefully typed them into the POS system
  • Managed cash register
  • Kept the host stand tidy at all times
  • Had knowledge about the entire menu and the entrees' contents
  • Helped run food to customers immediately after being ready
  • Thanked guests for their stay on their way out

Sales Associate

Marshalls
02.2015 - 11.2015
  • Answered questions regarding store policies and merchandise
  • Demonstrated use and care of merchandise
  • Suggested accessories and complementary purchases
  • Helped customers with questions, problems and complaints in person and via telephone
  • Stocked shelves and supplies and organized displays
  • Worked collaboratively in team environment

Sales Associate

DSW (Designer Shoe Warehouse)
03.2014 - 10.2014
  • Helped customers find their exact shoe size and style they're looking for
  • Looked online and ordered products that were out of stock for customers on our portable tablets
  • Persuaded customers to sign up for our rewards program and explained the benefits
  • Stocked inventory daily and kept shelves neat and tidy
  • Stayed late to help out with closing duties
  • Made sure that all my customers were happy with their purchase

Education

High School Diploma -

Middleton High School
Middleton, WI

University of Wisconsin -

Eau-Claire
Eau-Claire, WI

Skills

  • Strong multitasking
  • Excellent customer service
  • Menu knowledge
  • Food and kitchen safety
  • Teamwork and collaboration
  • Point of sale / checkout
  • New hire training
  • Inventory
  • Team player attitude

Timeline

Bartender, Server & Hostess

Benihana
04.2017 - Current

Hostess

Fuji Sushi & Hibachi
03.2016 - 11.2016

Sales Associate

Marshalls
02.2015 - 11.2015

Sales Associate

DSW (Designer Shoe Warehouse)
03.2014 - 10.2014

University of Wisconsin -

Eau-Claire

High School Diploma -

Middleton High School

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Amanda LeBlanc