Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Lee

Tallahassee

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

17
17
years of professional experience

Work History

Home Health and House Management

Private Client
12.2014 - 11.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with patients and family.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Educated family members on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Managed patients recovering from medical or surgical procedures.
  • Provided routine house care. EX: cleaning, cooking, shopping, ect.

Medical Assistant

Dr Emineke
11.2012 - 01.2014
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Accounts Receivable Manager

Double Tree Hotel
01.2008 - 01.2012
  • Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
  • Ensured timely payments from clients through effective communication and proactive followups.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Implemented new collection strategies that led to the recovery of lost revenue.
  • Analyzed aging reports and provided recommendations for improving collections efforts.
  • Prepared bills receivable, invoices, and bank deposits.
  • Developed and maintained strong client relationships, fostering trust and open communication.
  • Reduced outstanding account balances through diligent follow-up on past due invoices.
  • Reconciled daily AR ledger and verified proper posting.
  • Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
  • Created monthly reports detailing accounts receivable performance metrics for senior management review.
  • Updated aging reports based on daily audits.
  • Partnered with sales teams to develop customized payment plans for high-value clients, ensuring long-term business partnerships.
  • Streamlined invoice processing, reducing turnaround time by implementing advanced software solutions.
  • Achieved remarkable reduction in bad debt write-offs through stringent credit risk assessments.
  • Maintained accurate financial records, ensuring compliance with regulatory standards by conducting thorough audits.

Education

Associate of Science - Registered Medical Asssistant

Keiser University
Tallahassee, FL
05-2012

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Organizational skills
  • Decision-making
  • Problem resolution

Timeline

Home Health and House Management

Private Client
12.2014 - 11.2024

Medical Assistant

Dr Emineke
11.2012 - 01.2014

Accounts Receivable Manager

Double Tree Hotel
01.2008 - 01.2012

Associate of Science - Registered Medical Asssistant

Keiser University

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