AMANDA LEE MARTINEZ
San Antonio
Summary
Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Dependable with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment. Enthusiastic Sales Clerk bringing20 years of retail experience. Knowledgeable in money handling, merchandising, and customer service.
Overview
12
12
years of professional experience
Work History
Sales Clerk
Munchies
04.2018 - Current
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Opened and closed store by balancing cash registers and receipts.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Cashier
H.E.B
05.2016 - Current
- Customer Service
- Money Handling
- Greet Customers and Visitors
Sales Associate
Sprint
06.2016 - 04.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Shift Leader
LITTLE CEASARS
08.2015 - 05.2016
- Manage shifts
- Answer phones and great all customers
- File paper work and handle large amounts of monies
- Keep store clean and presentable
Sales Associate
CRICKET WIRELESS
08.2014 - 08.2015
- Meet and greet each customer upon arrival
- Took payments over the phone
- Responsible for cash and sales of cell phones and merchandise
Medical Assistant
DR. TREVINO (Private Practice)
05.2012 - 08.2014
- Perform routine administrative and clerical tasks to keep office running smoothly
- Verify patient information
- Record medical history and confirm purpose of visit
- Prepare patients for examination
Education
Medical Assistant Certificate -
Southern Careers Institute
San Antonio, TX01.2012
Diploma -
Carrizo Springs High School
01.2002
Skills
- Bilingual (Spanish and English)
- Microsoft Word
- Excel
- Office
- Access
- Power Point
- Outlook
- Customer Service
- Basic Clerical Duties
- Cash Handling
- Merchandising
- Technical Support
- Suggestive Selling
- Customer Relations
- Customer Relationship Building
- Upselling and Cross Selling
Languages
Spanish
Full Professional
Timeline
Sales Clerk
Munchies
04.2018 - Current
Sales Associate
Sprint
06.2016 - 04.2018
Cashier
H.E.B
05.2016 - Current
Shift Leader
LITTLE CEASARS
08.2015 - 05.2016
Sales Associate
CRICKET WIRELESS
08.2014 - 08.2015
Medical Assistant
DR. TREVINO (Private Practice)
05.2012 - 08.2014
Medical Assistant Certificate -
Southern Careers Institute
Diploma -
Carrizo Springs High School
Similar Profiles
Jailene Figueroa BaezJailene Figueroa Baez
Food Delivery Driver at MunchiesFood Delivery Driver at Munchies
Ravneet SinghRavneet Singh
Customer Service Cashier at MunchiesCustomer Service Cashier at Munchies
Darby OwenDarby Owen
Assistant Manager at MunchiesAssistant Manager at Munchies