Amanda Leighton
Colorado Springs,Colorado
Summary
Adept at maintaining confidentiality and enhancing business processes, I excelled in office administration and customer service at A & B Property Management. My expertise in data entry and exceptional communication skills led to improved efficiency and customer satisfaction. Skilled in multitasking, I effectively managed executive calendars and correspondence, contributing to the company's success.
Overview
7
7
years of professional experience
Work History
Secretary
A & B Property Management
07.2018 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Education
High School Diploma -
Ottawa Township High
Ottawa, ILSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Calendar management
- Complex Problem-solving
- Supply ordering
- Appointment coordination
- Office correspondence
- Fast learner
- Filing experience
- Multitasking and time management
- Phone reception
- Critical thinking
- Data entry
- Clear communication
- Customer relations and communications
Timeline
Secretary
A & B Property Management
07.2018 - Current
High School Diploma -
Ottawa Township High