Amanda Leonard

• Performs Intake and triage of incoming safety Events and related data including, but not limited to:

Monitoring and review of safety email folders and safety fax

Identifying and blinding all patient identifiers

Identifying relevant study and events being reported

Case processing tasks such as initial data entry

• Assists with preparing safety reports for submission to sponsors, Regulatory Authorities or Investigators.
• May Mentor and/or train new Safety Management staff
• Performs re-queries for sponsors when there is missing or incorrect data.
• Maintain Safety Operations Inbox by organizing influx of Adverse Events and Individual Case Safety Reports.
• Monitoring the Safety Fax Inbox and forwarding them to the correct mailbox
• Identifying and blinding all patient identifiers.
• Create cases in the Argus Safety Database based on new information and validity of reports received.
• Complete Case Book-in from Adverse Event Reports and route to appropriate workflow.
• Mentor and/or train new safety members in the Book-In Process.
• Serve as a Workflow Lead in the Translation process of the Individual Case Safety Reports
• Mentor and/or train new safety members in the Translation Process
• Escalate cases with upcoming regulatory due dates for the Translation Process.
• Performs other duties as assigned.
• Perform monthly redaction report.

• Speak to all families who call with patient concerns using telephone triage protocols and documents in the electronic health records "Phone notes"
• Process prescription renewals- get updates on condition-relevant patient progress, and see that appropriate appointment follow up is made
• Assists family with appointments with other providers and referrals (ortho, dermatology, ER, etc)
• Schedule procedures outside our office: CT scan, ultrasounds, etc
• Schedule and manage synagis patients, as well as order and administer doses
• Supervise all medical assistants and their job performance

• Work closely with all health care providers to facilitate and coordinate efficient, effective, and quality healthcare
• Management of drains (NG, OG, and PEG, chest tube, paracentesis)
• Strong problem solving skills with willingness to seek assistance from other team members when necessary
• Complete and demonstrate proficiency with unit based clinical and age-appropriate nursing competencies
• Maintain control of narcotics by correctly signing out and counting of medications
• Flexible to changing systems and able to demonstrate quality and effectiveness in work habits and treat staff, physicians, patients and families with consideration and respect
• Coordinate educational communication and use appropriate resources to develop and implement an individualized teaching and discharge plan with patients and their families

• Clinical and administrative expertise
• Perform blood draws, injections and dressings
• Excellent time management
• Assist patients with thorough directions for sample collection and test procedures.
• Documented patient information, test results, and status updates in EMR managementEDUCATION system.
• Collect and prepare laboratory specimens according to health system standards.