Summary
Overview
Work History
Education
Skills
References
Timeline
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Amanda Lepage

Silver Spring,MD

Summary

Responsible Waitress with 2 years of experience in fast-paced service settings.

I am highly skilled at meeting the diverse needs of customers, maintaining composure, and upholding professionalism. Throughout my career, I have demonstrated the ability to provide speedy and excellent service, while being able to work on my feet for extended periods, and effectively train incoming staff. My commitment is centered on delivering a positive customer experience through genuine hospitality and contributing to team success.

Overview

3
3
years of professional experience

Work History

Waitress

Anejo Bar & Grill
Columbia Heights, DC
12.2022 - Current
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Answered phones promptly to record and confirm reservations.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Enforced all alcohol laws strictly while serving alcoholic beverages.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Calculated charges, issued table checks and collected payments from customers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Cleared away dirty dishes from tables after each course was finished.
  • Replenished condiments, silverware, napkins. as needed during meal services.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Line Cook

Marcos Pizza
Charlottesville, VA
01.2021 - 05.2022
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Cooked multiple orders simultaneously during busy periods.
  • Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Made meals in accordance with company standards and requirements.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Cleaned food preparation areas, cooking surfaces, and utensils.

Education

Some College (No Degree) - Computer And Information Sciences

Montgomery College
Rockville, MD

Skills

  • Menu Recommendations
  • Order Accuracy
  • Customer Service
  • Safe Food Handling
  • Sales Techniques
  • Serving Expertise
  • Guest Relations
  • Task Delegation
  • Front of House Organization
  • Cleaning and Sanitation
  • Positive and Professional
  • Dining Customer Service
  • High-Volume Dining

References

References available upon request.

Timeline

Waitress

Anejo Bar & Grill
12.2022 - Current

Line Cook

Marcos Pizza
01.2021 - 05.2022

Some College (No Degree) - Computer And Information Sciences

Montgomery College

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Amanda Lepage