Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Amanda Leuthen

Murfreesboro,TN

Summary

Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant General Manager

MRCO Taco Bell
Murfreesboro, TN
03.2019 - 06.2024
  • Identified opportunities for cost savings and operational efficiency improvements.
  • Evaluated current processes within the store environment to identify areas of improvement.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Implemented safety protocols to protect both customers and employees from potential hazards.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Ensured that customer service standards were met or exceeded at all times.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Prepared weekly schedules for staff members based on their availability.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Maintained accurate records of employee attendance, payroll information, sales figures.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
  • Oversaw payroll preparation and administration for staff.
  • Motivated and led team members to work together to achieve targets.
  • Managed payroll, scheduling, and timekeeping systems accurately and efficiently.
  • Handled customer complaints and inquiries, ensuring high levels of satisfaction.

Writing Tutor

Middle Tennessee State University
Murfreesboro, TN
01.2020 - 05.2020
  • Researched new teaching methods that could be used when working with writers at different levels.
  • Created a supportive learning environment where all questions were welcomed without judgement.
  • Helped students to develop effective research skills through library resources or online databases.
  • Assisted students in understanding grammar rules and conventions of writing by giving examples and explanations.
  • Developed strategies for improving overall writing skills based on each student's needs.
  • Reviewed student essays for accuracy and completeness before submission deadlines.
  • Edited student papers for content, organization, clarity, style, grammar, punctuation, spelling, and other errors.
  • Provided guidance to students on writing assignments, including brainstorming ideas and organizing thoughts.
  • Instructed students on the use of various citation styles such as MLA, APA, and Chicago Style.
  • Provided feedback to help students recognize areas of strength in their writing projects.
  • Fostered positive working relationships with students, fellow employees, and staff.
  • Created effective tutoring sessions by working closely with students to ascertain literacy goals and expectations.

Education

Some College (No Degree) - English Education

Middle Tennessee State University
Murfreesboro, TN

Skills

  • Operations Management
  • Training and development skill
  • Team leadership strength
  • Workflow Coordination
  • Employee Scheduling
  • Staff Development
  • Budget Control
  • Food safety and sanitation
  • Inventory Control
  • Customer Retention
  • Staff Management

Certification

  • ServSafe Manager Certified

Affiliations

  • Counseled children at vacation Bible School from 2014-2018
  • Baby sitting 2012-2018

Timeline

Writing Tutor

Middle Tennessee State University
01.2020 - 05.2020

Assistant General Manager

MRCO Taco Bell
03.2019 - 06.2024

Some College (No Degree) - English Education

Middle Tennessee State University

Similar Profiles

CREATE PROFILE
Amanda Leuthen