AMANDA LEWIS

• Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating appropriate interventions.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Addressed complex psychosocial needs of patients through collaboration with social workers, case managers, therapists, and other support staff.
• Advocated for patients'' rights and autonomy within facility setting, working alongside care team to address any concerns or barriers to optimal mental health care delivery.
• Facilitated group therapy sessions for patients, fostering open dialogue about mental health topics and coping strategies.
• Participated in interdisciplinary team meetings to discuss patient progress, treatment plan adjustments, and ongoing care coordination efforts.

Manager of Care Management (2019-2022)

• Developed highly motivated team through effective leadership, coaching, and people management, ensuring objective and performance-led management culture.
• Accountable for daily operation of region as well as aspects of billing, compliance, and clinical and quality assurance.

RN Care Manager (2014-2018)

• Provide quality case management to caregivers/consumers on disease management, referral, and resources.
• Manage self-scheduling and monthly home visits.
• Develop person-centered care plans.
• Utilize structured assessment tools to assess consumer health.
• Monitor daily health and well-being of consumers using technology.
• Utilize advanced care collaboration platform.

• Provide clinical instructions that align with Indiana University Nursing curriculum.
• Deliver clinical education to BSN students in various areas, including TMS, OB, and CCPU, to meet course outcomes.
• Mentor students in professional development by role modeling appropriate behavior and critical thinking.

• Provide direct quality care to patients, including daily monitoring, recording, and evaluating medical of patients.
• Interacted with patients of all ages and ethnic backgrounds, giving quality medical care and treatment.
• Cross-trained in multiple hospital areas, providing quality care to patients in Progressive Care/Telemetry, Emergency room, Intensive Care, Oncology-Surgery, Pediatrics, Psychiatric, and OB units.

• Provide direct quality care to patients, including daily monitoring, recording, and evaluating medical of patients.
• Interacted with patients of all ages and ethnic backgrounds, giving quality medical care and treatment.
• Cross-trained in multiple hospital areas, providing quality care to patients in Progressive Care/Telemetry and Intensive Care.

• Provide course instructions that align with Ivy Technical College certified nurse's curriculum.
• Deliver class instruction through development of instruction plans to meet course outcomes.
• Mentor students in professional development by role modeling appropriate behavior and critical thinking.
• Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.

Unit Manager (2010-20212)

• Managed delivery of nursing services and patient care to meet quality, clinical, and utilization standards and performance measures.
• Mentored and trained staff to increase quality outcomes.
• Offered professional guidance, supervision, and leadership to staff.
• Cooperated closely with doctors, nurse practitioners, and specialists.
• Coordinated nursing with other services to promote continuity of total regimen of care.

Staff Nurse (2010-2010)

• Provide direct quality care to patients, including daily monitoring, recording, and evaluating medical of patients.
• Interacted with patients of all ages and ethnic backgrounds, giving quality medical care and treatment.