Amanda Lewis
Woodland Hills,California
Summary
Self-motivated and results-driven professional with exceptional verbal and written communication skills. Demonstrates a team-oriented mindset and a proven ability to take on leadership roles. Maintains a professional demeanor and a strong commitment to work ethic and excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Manager
Iris Healing center
Woodland Hills, CA
03.2022 - Current
- Complete client intakes and discharges.
- Collaborate effectively with the program director, clinical director, therapists, and colleagues to support program initiatives, and maintain high standards of care.
- Case management services, including assessment, planning, coordination, and advocacy, to support clients in achieving their goals and accessing necessary resources.
- Manage daily program operations, ensuring all activities align with organizational policies, goals, and standards.
- Address client or staff concerns promptly and professionally, fostering a safe and supportive environment.
- Ensure adherence to state, federal, and accreditation regulations, maintaining proper documentation and records.
House Manager
Stairway Recovery Homes
Woodland Hills, CA
01.2021 - 03.2022
- Facilitate the intake process for new clients, explain house rules and guidelines, and ensure a smooth transition into the community.
- Facilitate the intake process for new clients, explain house rules and guidelines, and ensure a smooth transition into the community.
- Ensure clients adhere to house rules, such as curfews, meeting attendance, and sobriety requirements, and address violations appropriately.
- Communicate with treatment centers, case managers, or sponsors to support residents’ recovery plans.
- Respond to emergencies or crises promptly, ensuring the safety and well-being of all clients.
Marketing Representative
Eastridge Workforce Solutions
Las Vegas, NV
11.2012 - 04.2018
- Represent brands at trade shows, conventions, nightlife venues, casinos, pool parties, concerts, or special events.
- Distribute marketing materials, such as brochures, samples, or promotional items, to engage with potential customers.
- Interact directly with customers to explain product features, answer questions, and provide a positive experience.
- Assist in setting up and managing marketing events, displays, and promotional activities.
- Create a positive experience by being personable, approachable, and knowledgeable.
Program Manager
Creative Care Resources
Eagan, MN
01.2008 - 10.2012
- Developing and implementing individualized care plans, including sensory integration and behavior therapy.
- Supervision of staff to ensure effective training and adherence to best practices.
- Coordinating with families, healthcare providers, and community services.
- Managing budgets and resources for the program.
- Ensuring compliance with regulations and quality standards.
- ensuring adequate coverage for all shifts.
Education
Associate of Arts - Addiction
Los Angeles Pierce College
Woodland Hills, CASkills
- Organizational
- Communication
- Team building
- Management
- Leadership
- Crisis intervention
- Case management
- Decision-making
- Time management
Certification
- RAD-T
- CPR/First Aid Certification
- TMS Certification
Affiliations
- Outreach Volunteer
- Board Member, Non-Profit Organization
- Pierce College Dean's Honor list
Timeline
Program Manager
Iris Healing center
03.2022 - Current
House Manager
Stairway Recovery Homes
01.2021 - 03.2022
Marketing Representative
Eastridge Workforce Solutions
11.2012 - 04.2018
Program Manager
Creative Care Resources
01.2008 - 10.2012
Associate of Arts - Addiction
Los Angeles Pierce College