
Detail-oriented logistics professional with proven skills in inventory management and supply chain logistics. Experienced in hazardous material handling and contract negotiation, ready to contribute to efficient procurement processes and team collaboration.
• Assisted dispatch operations to support timely service across multiple locations.
• Communicated with drivers and clients to keep logistics moving smoothly.
• Quickly resolved conflicts and issues during dispatch operations to maintain service continuity.
• Managed high call volume, ensuring data entry accuracy and effective communication.
• Scheduled loads based on priority and available equipment to optimize resource allocation.
• Received and routed calls for emergency services.
• Resolved customer concerns about service delays and other issues.
• Responded to customer requests with product availability, shipping details, and status updates.
• Took part in team meetings to review changes in procedures and processes.
• Prepared daily reports on response times, call volumes, and related information.
• Identified equipment, vehicle, or personnel needs to meet work order requirements.
• Set schedules, applied new policies, and partnered with managers to improve operations and define objectives.
• Worked with maintenance teams to arrange vehicle repairs and routine checks.
• Stored materials in designated areas to support stock rotation and fast retrieval.
• Partnered with project managers to review schedules and materials needs for operational support.
• Checked incoming materials for order accuracy.
• Coordinated paperwork for materials, seals, and billing.
• Operated forklifts, pallet jacks, and other material handling equipment safely.