Summary
Overview
Work History
Education
Skills
References
Websites
References
Timeline
Generic

Amanda L. Hill

Cuyahoga Falls

Summary

Quality Reporting Analyst with proven expertise in BSA/AML and Fraud investigations, along with regulatory compliance at PwC. Achievements include enhancing team performance through effective coaching and elevating quality standards. Proficient in critical thinking and data analysis, ensuring accurate case documentation and timely SAR submissions.

Overview

11
11
years of professional experience

Work History

Quality Reporting Analyst

PwC via MBO Partners
02.2024 - 05.2025
  • Provided subject matter expertise to support investigators through complex casework.
  • Conducted 1:1 coaching and upskilling sessions to improve team quality.
  • Reviewed investigator performance for readiness assessments and supplemental monitoring.
  • Completed 5 quality case reviews weekly, consistently meeting or exceeding goals.

Fraud Investigator

PwC via MBO Partners
12.2022 - 11.2024
  • Investigated financial fraud in a production-driven environment with attention to red flags for all fraud types across financial products.
  • Specifically conducted Elder Financial Exploitation and large volume IDT reviews and escalated as necessary.
  • Documented detailed findings and supported timely SAR filings in compliance with regulations.

L2 AML Analyst

PwC via MBO Partners
03.2022 - 12.2022
  • Conducted QC reviews of AML cases and ensured compliance with BSA/AML policies.
  • Routinely completed 20+ AML investigations per week (goal: 12).
  • Provided guidance and coaching on case remediation and investigative standards.
  • Supported timely and accurate SAR filings.

Senior Analyst I

AML RightSource
Cleveland
01.2020 - 02.2022
  • Performed complex investigations and SAR filings.
  • Conducted quality control reviews and mentored new analysts.
  • Mentored new hires, supported quality initiatives, and acted as liaison between client banks and internal teams.

Analyst I & II

AML RightSource
Cleveland
09.2017 - 01.2020
  • Investigated patterns of potential money laundering and terrorism financing.
  • Utilized systems including LexisNexis, Experian, and Hogan for KYC/EDD validation.
  • Completed 12+ cases/day, regularly exceeding target, while identifying red flags and ensuring regulatory compliance.

Universal Banker

Peoples Bank
Cuyahoga Falls
03.2014 - 03.2019
  • Maintained accurate records of customer transactions and interactions while utilizing multiple banking systems and applications simultaneously.
  • Supported onboarding and development of new team members by providing training and guidance on banking operations and customer service best practices.
  • Generated customer activity and sales reports using Excel to support branch performance tracking and internal audits.
  • Conducted account openings/closures in full compliance with bank policies, regulatory guidelines, and KYC requirements.
  • Promoted and cross-sold a wide range of banking products, including DDA, savings, HSA, CD, IRA, and money market accounts, consistently exceeding monthly and annual sales goals.

Education

B.S. - Fashion Merchandising

Kent State University
01.2011

B.S. - Consumer Merchandising/Retailing Management

Ohio University
01.2009

Skills

  • BSA/AML and fraud investigations
  • Regulatory compliance
  • Fraud detection
  • Microsoft Excel
  • Case documentation
  • Coaching and mentoring
  • Problem solving
  • Self-motivation
  • Teamwork and collaboration
  • Quality control and review
  • Compliance with regulations
  • Risk analysis and mitigation
  • KYC and EDD processes
  • SAR filings
  • Data analysis
  • Transaction monitoring
  • Team leadership and development
  • Critical thinking
  • Performance assessment
  • Attention to detail
  • Effective communication
  • Time management
  • Dependability and reliability
  • Creative problem solving
  • Accuracy and efficiency
  • Customer due diligence
  • Financial reporting

References

  • Brooke Esker, Compliance Officer I, Financial Intelligence Unit, (330)437-8583, besker@svb.com
  • Vy Yakushenko, Senior QR Analyst, (980)844-0240, (980)339-1796, vyyakushenko@gmail.com
  • Jessere Stephenson, Senior QR Analyst, (480)707-8531, jessere.stephenson@outlook.com
  • Doris Messner, Senior Banker, (330)217-3505, dorismessner@westfieldbank.com

References

References available upon request.

Timeline

Quality Reporting Analyst

PwC via MBO Partners
02.2024 - 05.2025

Fraud Investigator

PwC via MBO Partners
12.2022 - 11.2024

L2 AML Analyst

PwC via MBO Partners
03.2022 - 12.2022

Senior Analyst I

AML RightSource
01.2020 - 02.2022

Analyst I & II

AML RightSource
09.2017 - 01.2020

Universal Banker

Peoples Bank
03.2014 - 03.2019

B.S. - Fashion Merchandising

Kent State University

B.S. - Consumer Merchandising/Retailing Management

Ohio University

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Amanda L. Hill