Amanda Liezert
Overland Park,KS
Summary
Dynamic Agency Development Manager with a proven track record at Colonial Life, generating $600,000 in annual premiums and onboarding 32 new team members. Skilled in relationship building and process improvement, I consistently exceeded sales quotas, ranking in the top 2% of my peers while fostering a high-performance culture.
Overview
21
21
years of professional experience
Work History
Agency Development Manager
Colonial Life & Accidental Insurance
Leawood, KS
01.2023 - Current
- Responsible for developing and onboarding Agency Sales Representatives in the field and helping them gain their professional sales experience
- In my time at Colonial Life, I have been responsible for bringing in $600,000 in annual premium each year.
- I have successfully onboarded and trained 32 new team members on my team in the last two years.
- I have achieved the status of "Growth Teams" manager, which gives me access to special offers I can take to my clients, as well as special, privileged meetings with HQ employees to share best practices.
- I have achieved reaching my sales quota for 8 straight quarters.
- I was in the top 2% of the company for Agency Development Managers in 2023, achieving the incentive trip the company offered.
- I have won the Agency Development Manager award two years in a row for my territory.
Purchasing Manager
Tierney Office Products
Kansas City, MO
08.2012 - 10.2022
- Sourced new vendors for purchasing needs.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Maintained appropriate inventory levels to meet personnel and corporate needs.
- Determined recurring business needs and maintained necessary inventory levels.
- Facilitated streamlined purchasing and resource availability through monitoring and oversight of company inventory.
- Conducted market research to determine appropriate pricing.
- Evaluated staff performance against expectations.
Vice President
Tierney Office Products
Kansas City, MO
01.2009 - 10.2022
- Negotiated contract specifications with major vendors.
- Delivered strategic input into business decisions and deals.
- Assessed project resource requirements to support strategic execution.
- Conducted independent analyses to resolve program deficiencies.
- Networked with industry contacts to gain competitive insights and inform best practices.
- Implemented and monitored internal control procedures.
- Identified problems and implemented solutions to better streamline operations.
- Answered questions from subordinate leadership on relevant regulations and policies.
Office Manager
Tierney Office Products
Kansas City, MO
01.2004 - 08.2012
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Used judgment and initiative in handling confidential matters and requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Created notices and advertisements for available vacancies on job seeker websites.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Reviewed files and records to obtain information and respond to requests.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Wrote professional business correspondence to maintain strong line of communications.
- Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Education
Some College (No Degree) - Early Childhood Education
University of Kansas
Lawrence, KSSkills
- Purchase Orders
- Process Improvement
- Vendor Sourcing
- MS Office
- Relationship Building
- Documentation and Reporting
- Verbal and Written Communication
- Pricing Updates
- Inventory Management
- Problem-Solving
- Supplier Relations
- Project Management
- Meticulous Eye for Detail
- MS Excel
- Quality Assurance Standards
- Inventory Coordination
- Logistics Coordination
- Professional Communication Skills
- Attention to Detail
- Data Collection
- Conflict Resolution
- Calm Under Pressure
- Customer Service
- Sales management
- Team building
- Time management
- Relationship building
- Client relationship management
- Staff development
- Teamwork
- Communication skills
- Positive attitude
Timeline
Agency Development Manager
Colonial Life & Accidental Insurance
01.2023 - Current
Purchasing Manager
Tierney Office Products
08.2012 - 10.2022
Vice President
Tierney Office Products
01.2009 - 10.2022
Office Manager
Tierney Office Products
01.2004 - 08.2012
Some College (No Degree) - Early Childhood Education
University of Kansas
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