Amanda Lin
Garland,TX
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
China Restaurant
06.2016 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Field Assistant Manager
Texas United FC
05.2019 - 07.2020
- Worked long days outside despite adverse weather, completing projects with caution and attention to meticulous data collection.
- Ensured timely completion of projects by managing schedules, resources, and deadlines for multiple concurrent tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines while conducting fieldwork.
ONLINE SALES REPRESENTATIVE
Bert Ogden CDJR
10.2023 - 12.2023
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
- Boosted online sales by developing and implementing effective digital marketing strategies.
- Increased repeat customers through personalized follow-up communications and targeted promotions.
PERSONAL TRAINER
Gold’s Gym
01.2023 - 12.2023
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
Cashier/Hostess/Waitress
Great China Restaurant
08.2010 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Hollister Co
09.2014 - 11.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Master's in Business Administration -
University of Texas Rio Grande Valley
Edinburg, TX12.2021
Bachelor's in Business Management -
University of Texas Rio Grande Valley
Harlingen, TX05.2019
Skills
- Goal-oriented mindset
- Online Marketing
- Social media proficiency
- Inventory Monitoring
- Online Advertising
- Inventory Management
- Sales expertise
Certification
- Certified Personal Training, ISSA - January 2023
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
ONLINE SALES REPRESENTATIVE
Bert Ogden CDJR
10.2023 - 12.2023
PERSONAL TRAINER
Gold’s Gym
01.2023 - 12.2023
Field Assistant Manager
Texas United FC
05.2019 - 07.2020
Manager
China Restaurant
06.2016 - 12.2023
Sales Associate
Hollister Co
09.2014 - 11.2015
Cashier/Hostess/Waitress
Great China Restaurant
08.2010 - 08.2016
Master's in Business Administration -
University of Texas Rio Grande Valley
Bachelor's in Business Management -
University of Texas Rio Grande Valley
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