Amanda Lindquist
Dallas,TX
Summary
Dynamic Property Claim Manager with extensive experience at Chubb Insurance, excelling in project management and regulatory compliance. Proven track record in training and developing teams, enhancing operational efficiency, and leading successful catastrophe response initiatives. Committed to delivering exceptional customer service while driving team performance.
Overview
13
13
years of professional experience
Work History
PROPERTY CLAIM MANAGER - CATASTROPHE
CHUBB INSURANCE
05.2022 - Current
- Managed residential and commercial teams including employees and contract workers.
- Led project management for CAT earthquake tabletop exercise with 75 attendees across 18 departments.
- Provided onboarding assistance, technical training, and oversight for independent adjusters and internal variable support workers.
- Facilitated onboarding and offboarding processes for resources involving claim systems, IT, and training departments.
- Developed roster and activated over 200 internal resources for CAT response readiness.
- Oversaw CAT response logistics to coordinate deployment of resources with CAT leaders.
PROPERTY CLAIMS MANAGER
SELF EMPLOYED
03.2017 - 03.2022
- Managed deployment of onboarding and offboarding compliance for 300+ personnel.
- Trained new team members on claims management protocols.
- Coached claims adjusters on coverage questions, damage assessments, and regulatory requirements.
- Guided claims adjusters in drafting denial letters and understanding carrier protocols.
- Developed training materials for ongoing employee development initiatives.
RISK MANAGEMENT EXAMINER
SELF EMPLOYED
10.2017 - 11.2020
- Conducted audits on claim handling decisions, identifying actions and potential risks.
- Collaborated with senior management to report audit findings to Texas Department of Insurance.
- Developed tools for carrier programs to monitor and report associated risks.
- Analyzed residential and commercial files to identify trends related to claim handling.
PROPERTY CLAIMS ADJUSTER - CATASTROPHE
SELF EMPLOYED
11.2012 - 03.2017
- Reviewed and processed homeowner and commercial claims efficiently.
- Conducted thorough investigations to determine liability, cause, and settlement details.
- Researched and analyzed coverage terms from policies and endorsements.
- Negotiated and established claim releases with insureds and representatives.
Education
MS - Professional Studies in Insurance Management
COLUMBIA UNIVERSITY
NEW YORK, NY01.2025
BS - Integrated Strategic Communications, Business Minor
UNIVERSITY OF KENTUCKY
LEXINGTON, KY01.2011
Skills
- Xactimate / Symbility
- Project management
- Regulatory compliance
- Guidewire / ECS
- Customer service
- Staff training and development
Websites
Designations
Chartered Property Casualty Underwriter (CPCU)
Timeline
PROPERTY CLAIM MANAGER - CATASTROPHE
CHUBB INSURANCE
05.2022 - Current
RISK MANAGEMENT EXAMINER
SELF EMPLOYED
10.2017 - 11.2020
PROPERTY CLAIMS MANAGER
SELF EMPLOYED
03.2017 - 03.2022
PROPERTY CLAIMS ADJUSTER - CATASTROPHE
SELF EMPLOYED
11.2012 - 03.2017
MS - Professional Studies in Insurance Management
COLUMBIA UNIVERSITY
BS - Integrated Strategic Communications, Business Minor
UNIVERSITY OF KENTUCKY