Amanda Linville
Lexington,KY
Summary
Prepares and distributes invoices to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns, Good communication, organizational and multitasking abilities.
Overview
21
21
years of professional experience
Work History
Billing Specialist
Vestis.
10.2012 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared invoices and recorded amounts due for items purchased or services rendered.
- Answered customer invoice questions and resolve issues discovered during invoicing and collection process.
- Investigated and resolved issues to maintain billing accuracy.
Collection Specialist
Saint Joseph Health
01.2004 - 10.2014
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained detailed records of all collection activities, ensuring compliance with company policies and federal regulations.
- Reviewed accounts for past due balance and contacted insurance company to collect payments.
Education
High School Diploma -
Grafton High School, Grafton, WV
Grafton, WVSkills
- Billing systems and software
- Data entry proficiency
- Invoicing proficiency
- Billing and Invoicing
- Account updating
- Web portals
- Excel Functions
- Excel formulas
- Multitasking
- Self Motivation
Timeline
Billing Specialist
Vestis.
10.2012 - Current
Collection Specialist
Saint Joseph Health
01.2004 - 10.2014
High School Diploma -
Grafton High School, Grafton, WV