Amanda Littlefield

• Scheduled client bookings using employer reservation system.
• Verified booking details against employer policies and service records.
• Answered calls and directed booking requests to proper staff.
• Processed booking changes, cancellations, and reschedules, ensuring accurate employer records.
• Greeted customers warmly to establish positive first impressions. and provided information regarding services.
• Assisted clients with inquiries at service desk to enhance customer satisfaction. with customer service inquiries.
• Answered inquiries from customers via phone or email in a timely manner.

Supervised kitchen operations for busy food service environment.

Coordinated food preparation, cooking, and plating workflows.

Trained kitchen staff on recipes and station procedures.

Scheduled shifts and assigned duties across kitchen team.

• Coordinated food ordering process to maintain timely service.
• Prepared and assembled items for daily customer orders.
• Developed and executed monthly food special items.
• Monthly counts

• Managed dock operations, overseeing loading and unloading of vessels to ensure timely departures.
• Supervised vessel traffic in port, ensuring compliance with safety regulations to maintain operational integrity.
• Inspected mooring lines and fenders on incoming vessels, ensuring securement to prevent incidents.
• Addressed customer questions regarding product availability and answered any questions they had about the store's products.
• Operated cash register efficiently and accurately processed payments by cash, check, credit card or electronic debit.
• Maintained inventory records of products received in the warehouse.
• Inspected incoming goods for quality and accuracy against purchase orders.

• Developed and implemented communication strategies that enhanced operational efficiency and elevated customer satisfaction.
• Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales.
• Cultivated relationships with vendors to secure competitive pricing on supplies and materials.
• Maintained and trained cashiers on proper cash handling procedures.
• Monitored accurate records of daily transactions, including deposits and withdrawals.
• Provided guidance and assistance to new hires during the onboarding process.

• Delegated tasks and set priorities and goals for staff.
• Prepared staff schedules and assigned specific duties to team members.
• Developed service and sales strategies that enhanced customer retention and increased revenue.
• Prepared staff schedules and assigned team members to specific duties.
• Established and maintained effective communication with staff members.
• Restocked shelves regularly to enhance customer shopping experience. regularly to maintain inventory levels and enhance shopping experience.
• Restocked store shelves with merchandise to ensure product availability.