Amanda Loonam
Dayton
Summary
Dynamic and adaptable professional with a proven track record at excelling in medical practice operations and compliance. Recognized for exceptional relationship-building skills, I enhanced revenue through optimized billing processes and implemented efficient patient flow systems, ensuring high-quality care and patient satisfaction.
Overview
20
20
years of professional experience
Work History
Substitute Teacher, Pre K-12
Barbers Hill ISD
08.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
Substitute Teacher, PreK-12
Dayton Independent School District
09.2019 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
Office Manager
Mont Belvieu Family Wellness
06.2017 - 08.2022
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Addressed and remedied all patient or team member issues.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Developed innovative marketing strategies to attract new patients while maintaining strong relationships with existing clientele.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Medical Office Manager
Simmons Chiropractic
09.2005 - 02.2016
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Addressed and remedied all patient or team member issues.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Assisted with regulatory issues such as compliance.
- Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
- Oversaw accounting, budgeting, and financial reporting.
- Reduced no-show rates by introducing reliable appointment reminder system.
Education
Bachelor of Arts - Art Education (in Progress)
Lamar University
Beaumont, TX05-2027
Associate of Science - Healthcare Information Technology
Lee College
Baytown, TX05-2012
Skills
- Excellent work ethic and reliability
- Adaptable
- Relationship building and management
- Exceptional verbal and written communication
- Safety awareness
- Records management
- Compliance
- Medical practice operations
- Insurance eligibility and verification
- Medical records administration
Timeline
Substitute Teacher, Pre K-12
Barbers Hill ISD
08.2024 - Current
Substitute Teacher, PreK-12
Dayton Independent School District
09.2019 - Current
Office Manager
Mont Belvieu Family Wellness
06.2017 - 08.2022
Medical Office Manager
Simmons Chiropractic
09.2005 - 02.2016
Bachelor of Arts - Art Education (in Progress)
Lamar University
Associate of Science - Healthcare Information Technology
Lee College
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