Summary
Overview
Work History
Education
Timeline
Generic

AMANDA LOPEZ

Foster City,USA

Summary

Knowledgeable, seasoned, and experienced professional business. Strong managerial lead with the ability to exceed sales goals while providing superior customer service.

Overview

13
13
years of professional experience

Work History

Luxury Retail Sales Supervisor

Living Spaces
11.2023 - Current
  • Enhance customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Oversee daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
  • Consistently meet or exceed monthly sales targets through proactive leadership and regular performance evaluations.
  • Create and implement employee monthly action plans to increase sales and customer loyalty.

Customer Service Representative, Inside & Outside Sales Support

DermaQuest Incorporated & Allure Labs
12.2021 - 09.2022
  • First point of contact, direct multiple incoming calls, assist clientele with product, answer questions and resolve a multitude of concerns.
  • Inside, outside sales support for west coast, central and east coast sales teams.
  • Process orders, returns, replacements and invoice for billing.

Key Holder/ Beauty Advisor

Bluemercury Inc.
12.2019 - 07.2021
  • Demonstrated commitment to sustainable makeup and skincare solutions.
  • Oversaw display and visual merchandising, client relations.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Aesthetician/ Lead Brow Artist/ Sales & Beauty Advisor

Benefit Cosmetics
05.2012 - 12.2017
  • Applied aesthetic and sales knowledge to successfully establish and sustain new brow bars.
  • Maintained superior standards in esthetic services for brows, lashes, skincare, and makeup artistry.
  • Managed logistics and scheduling for promotional activities.

Education

Associates - Technical Illustration

Ferris State University
Big Rapids, MI

Certificate - Esthetics

Skyline Community College
San Bruno, CA

Timeline

Luxury Retail Sales Supervisor

Living Spaces
11.2023 - Current

Customer Service Representative, Inside & Outside Sales Support

DermaQuest Incorporated & Allure Labs
12.2021 - 09.2022

Key Holder/ Beauty Advisor

Bluemercury Inc.
12.2019 - 07.2021

Aesthetician/ Lead Brow Artist/ Sales & Beauty Advisor

Benefit Cosmetics
05.2012 - 12.2017

Associates - Technical Illustration

Ferris State University

Certificate - Esthetics

Skyline Community College

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AMANDA LOPEZ