Amanda Lopez
Harlingen,TX
Overview
13
13
years of professional experience
Work History
Office Manager
Hit Services
04.2011 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Recorded expenses and maintained accounting records.
- Developed comprehensive record-keeping systems that made it easier for employees to access essential documents quickly.
- Managed employee payroll processing duties while also ensuring accurate calculation of benefits such as health insurance premiums or vacation days accrual.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
Associate of Applied Science - Business Management
Texas State Technical College
Harlingen Tx04.2010
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll Processing
- Bookkeeping
- Document Management
- Clerical Support
- Inventory Control
Timeline
Office Manager
Hit Services
04.2011 - Current
Associate of Applied Science - Business Management
Texas State Technical College