Hi, I’m
Amanda Loveless
8778 Spectrum Center Blvd, San Diego,CA,
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
years of professional experience
Work History
Soccer Shots - Central And North Coast San Diego
Program Coordinator - Administrative Member
05.2023 - Current
Job overview
- Provided ongoing direction and leadership for program operations.
- Programmed and developed seasons throughout year through Configio and other online platforms.
- Created and organized staff's schedules through When I Work and internal scheduling platforms.
- Scheduled, organized, and facilitated staff meetings/trainings to discuss new ideas and update participants on program details and milestones.
- Developed and maintained relationships with external partners to facilitate program operations. These partners include all active (and upcoming) Elementary/Preschool points of contact, San Diego County Parks and Recreation, other Soccer Shots Franchise Members, and families of participants.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement. Discussed with Leadership Team weekly to evaluate data and produce solutions to meet desirable results.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission. Held weekly L10 meetings to discuss company and individual goals, objectives, and strategy.
- Recruited and trained staff and volunteers to upgrade collective team skills. Kept track of all incoming applicants and managed all hiring procedures.
Children's Paradise Inc.
Lead Pre-K Teacher
08.2022 - 04.2023
Job overview
- Monitored students' academic, social, and emotional progress and recorded in individual files. Tracked progress using online platforms such as the DRDP tool.
- Applied play-based strategies to provide diverse approaches to learning.
- Maintained safe and well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Fostered reasoning and problem solving through active exploration games and activities.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Addressed behavioral and learning issues with parents and daycare management.
- Developed and implemented behavior management plans.
- Supported students in developing self-esteem and self-confidence.
- Modeled positive behavior and communication skills for students.
- Implemented age-appropriate curricula to meet needs of young learners.
- Utilized creative teaching strategies to engage students in classroom.
- Assisted and supervised 26 children through entire school day
Ragz Enterprises Inc.
Key Holder/Stylist Sales Associate
07.2021 - 08.2022
Job overview
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Izakaya Ichiban
Server/Hostess
09.2019 - 05.2021
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Palomar College, San Marcos, CA
Site Supervisor Permit from Early Childhood Education
05.2023
University Overview
- Professional Development: Pre-K Practicum and other training courses on Behavioral Management, Effective Teaching Strategies, and more
- Relevant Coursework: Child Development & Early Childhood Education
California State University - Chico, Chico, CA
Bachelor of Arts from Liberal Studies
12.2021
University Overview
- Honor Roll January 2020
- Dean's List January 2020 - June 2021
- Extracurricular Activities: Community Actions in Volunteering (CAVE) Nonprofit - Kids Program Coordinator
- Extracurricular Activities: Community Actions in Volunteering (CAVE) Nonprofit - Public Relations Program Director
Skills
- Training Coordination
- Proactive Mindset
- Persuasive Communication Style
- Project Management
- Problem Solving
- Team Leadership
- Event Coordination
- Public Speaking
- CPR and First Aid Certified - March 2023
- Organization and Time Management
- Customer Service
- Interpersonal Skills
Timeline
Program Coordinator - Administrative Member
Soccer Shots - Central And North Coast San Diego
05.2023 - Current
Lead Pre-K Teacher
Children's Paradise Inc.
08.2022 - 04.2023
Key Holder/Stylist Sales Associate
Ragz Enterprises Inc.
07.2021 - 08.2022
Server/Hostess
Izakaya Ichiban
09.2019 - 05.2021
Palomar College
Site Supervisor Permit from Early Childhood Education
California State University - Chico
Bachelor of Arts from Liberal Studies
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