Amanda L. Putman
Cypress,Texas
Summary
Experienced professional skilled in managing Association service while prioritizing community stability. Seeking a long-term business relationship in the position of HOA Manager, leveraging extensive skills and professional experience within a well-organized environment.
Overview
27
27
years of professional experience
Work History
Community Association Manager
Vanmor Properties, Inc.
06.2022 - Current
- Oversee Association activities for 3600+ doors for single family communities, to include properties still under development
- Manage budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Develop and maintain strong relationships with vendors, resulting in cost-effective services for the Associations.
- Increased compliance with Association rules by enforcing regulations and guidelines fairly.
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Assist boards in updating governing documents to reflect current industry standards and legal requirements.
- Provide monthly activity reports to the Board of Directors.
- Code and approve accounts payable, and monitor accounts receivable.
- Ensure that the Board of Directors is adhering to current state laws.
Assistant Community Association Manager
Vanmor Properties, Inc.
03.2017 - 06.2022
- Assist in the day-to-day operation of twelve Associations.
- Serve as the first point of contact for homeowners in need of assistance, while operating within a twenty-four hour turnaround time.
- Maintain records for each individual homeowner through the company’s logging system.
- Work with the community manager and contractors to ensure necessary maintenance and repairs to common areas are completed in an efficient and timely manner.
- Coordinate onsite meetings between the Community Manager and contractors.
- Process monthly inspection reports and send deed restriction violation notices, as needed.
- Order force maintenance as necessary, and process homeowner chargebacks accordingly.
- Work closely with the Association’s attorney on a regular basis, regarding deed restriction violations and delinquent accounts.
- Maintain the master information log for each community, to be updated and published throughout the company.
- Responsible for organization and distribution of pool tags/access cards.
- Responsible for maintaining gate access, including the directory and distribution of access cards, remotes and key fobs.
- Responsible for reserving common area amenities which includes ensuring eligibility, collecting/logging deposit and waivers, and coordinating before and after inspections prior to processing a refund.
- Work closely with Architectural Control Committee to process all ACC Applications in a timely manner.
- Responsible for Annual Meeting preparations
- Cross trained on the front desk, with the ability to answer and direct calls, sort/distribute incoming mail, faxes and packages, accept and process payments, accurately process outgoing mail
Assistant Property Manager
Prime Site, Inc.
01.2002 - 01.2003
- Assisted in the day-to-day operation of seven properties, both single and multi-family.
- Served as the first point of contact for homeowners in need of assistance.
- Communicated with contractors to ensure necessary maintenance and repairs to common areas/individual units were completed in an efficient and timely manner.
- Coordinated maintenance/repairs of individual units with the homeowner, accordingly
- Responsible for processing community specific mailouts.
- Coordinated onsite meetings between the Community Manager and contractors.
- Maintained the master information form for each community.
- Coordinated mailbox installation for new builds.
Administrative Assistant
Association Management Inc.
01.2000 - 01.2002
- Assisted in the day-to-day operation of eight single family home properties
- First point of contact for homeowners in need of assistance
- Worked closely with the Community Manager and contractors to ensure necessary maintenance and repairs to common areas are completed in an efficient and timely manner
- Responsible for community specific mailouts
Floater
Association Management Inc.
01.1998 - 01.2000
- Responsible for standing in, in the absence of an Administrative Assistant or the Receptionist.
- Typing, filing, organizing, assisted in meeting preparations and processing community mailouts as necessary.
- Responsible for sorting and delivering daily mail throughout the office.
Education
High School Diploma -
Langham Creek High School
Houston, TX05-1998
Timeline
Community Association Manager
Vanmor Properties, Inc.
06.2022 - Current
Assistant Community Association Manager
Vanmor Properties, Inc.
03.2017 - 06.2022
Assistant Property Manager
Prime Site, Inc.
01.2002 - 01.2003
Administrative Assistant
Association Management Inc.
01.2000 - 01.2002
Floater
Association Management Inc.
01.1998 - 01.2000
High School Diploma -
Langham Creek High School
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