Amanda Lucaj
Macomb,MI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Technician
Gateway Pediatric Therapy
11.2022 - Current
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
- Supported family members in understanding ABA principles, empowering them to effectively implement strategies at home.
Behavioral Health Technician
Total Spectrum
07.2021 - 10.2022
- Increased daily living skills through systematic instruction and practice during natural routines.
- Utilized discrete trial teaching methods to break down complex tasks into manageable steps for clients'' learning success.
- Established rapport with clients, fostering trust and engagement in therapeutic activities.
- Attended regular clinical supervision sessions to review client progress and receive guidance on treatment modifications.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
DoorDash Driver
DoorDash
01.2018 - 01.2022
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Cashier and Freight Team Member
Five Below
09.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with fellow team members to complete tasks efficiently, fostering a positive work atmosphere focused on productivity.
- Lifted and moved items weighing 20 pounds multiple times per shift.
Merchandiser
Macy's
06.2017 - 12.2017
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Education
Associate of Applied Science - Radiologic Technology
Macomb Community College
Clinton Township, MI08-2027
High School Diploma -
Mohegan High School
Clinton Township, MI04-2017
Skills
- Applied behavior analysis
- Motor skills development
- Behavioral intervention plans
- Relationship building
- Critical thinking
- Time management
- Customer service
- Reliability and punctuality
Certification
- Adult and Pediatric First Aid/CPR/AED
Timeline
Behavioral Technician
Gateway Pediatric Therapy
11.2022 - Current
Behavioral Health Technician
Total Spectrum
07.2021 - 10.2022
DoorDash Driver
DoorDash
01.2018 - 01.2022
Cashier and Freight Team Member
Five Below
09.2017 - 01.2018
Merchandiser
Macy's
06.2017 - 12.2017
- Adult and Pediatric First Aid/CPR/AED
Associate of Applied Science - Radiologic Technology
Macomb Community College
High School Diploma -
Mohegan High School
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