Amanda Lucht

• Assisted customers with purchase orders ensuring prompt and accurate information delivery.
• Resolved customer complaints through effective communication and problem-solving techniques.
• Maintained comprehensive knowledge of product offerings to enhance customer engagement.
• Processed orders efficiently using company-specific software and systems.

-Lead,Coach and develop team to build customer interactions, sales and visual standards.

-Prioritize business needs to deliver best financial results.

-Hold team accountable by providing in the moment coaching and feedback.

-Provide operational excellence by ensuring we were compliant with store audit.

-Plan, mapped and executed merchandise floor sets.

-Maintain merchandise presentations be replenishing merchandise.

-Establish and maintain proper high traffic, displays, resulting in increased sales.

-Run weekly and monthly strategy reports to analyze business trends and make necessary adjustments.

-Upheld stock levels and proper pricing for multiple product lines.

-Successfully manage all aspects of a multimillion-dollar retail operation.

-Evaluated and identified opportunities and developed a plan for areas of improvement.

-Set clear and direct communicated expectations, feedback and results, while listening to learn to unlock both personal and business growth.

-Enable environments where everyone feels safe and seen. Was open to change, ideas and ways of working.

-Hiring the best talent and ignite performance to win.

-Put the customer first of every idea, decision and interaction.

-Scheduling for Leadership and employees, a total of 36 employees.

-Led, Coached and developed team to build customer interactions, sales and visual standards.

-Prioritized business needs to deliver best financial results.

-Held team accountable by providing in the moment coaching and feedback.

-Provided operational excellence by ensuring we were compliant with store audit.

-Planned, mapped and executed merchandise floor sets.

-Maintained merchandise presentations be replenishing merchandise presentation.

-Established and maintained proper high traffic, displays, resulting in increased sales.

-Ran weekly and monthly strategy reports to analyze business trends and make necessary adjustments.