Amanda Lundell
Stillwater,MN
Summary
Dynamic HR Operations Specialist experienced in managing employee benefits and vendor relationships. Skilled in critical thinking, attention to detail, and collaboration, contributing to seamless benefits administration across multiple regions.
Overview
5
5
years of professional experience
Work History
HR Operations, Specialist
Travelers
04.2022 - Current
- Manage vendor relationships to ensure accuracy with active employees and retirees
- Handle billing for employees on unpaid leave and collect premiums as needed
- Single-handedly maintain retiree benefits administration
- Assist with retiree and active & former employee cases for the U.S., Canada, U.K., and Ireland.
- Collaborate with other teams to ensure benefits are set up accurately in accordance with company policies and federal regulations
- Knowledge of a multitude of audits that are run daily, weekly, monthly, and quarterly
- Meet payroll deadlines and service-level agreements
- Assisted with multiple transitions with vendors and software systems for both U.S. and international benefits.
Assistant Manager
Halverson & Blaiser Group
12.2020 - 01.2022
- Responded and answered 50+ calls and emails daily
- Performed leasing and managerial duties
- Problem-solved building, office, applicant, and resident situations
- Built strong relationships with residents to establish a safe and positive living environment
- Increased and maintained high occupancy rates
Education
Bachelor of Arts - Business Management
University of St. Thomas
Saint Paul, MN05-2020
Skills
- Microsoft Office (Outlook, Word, Excel)
- Proficiency in WorkDay
- Communication skills (Oral, Written, and Listening)
- Problem-solving and Critical-thinking skills
- Management and Leadership skills
- Strong attention to detail
Timeline
HR Operations, Specialist
Travelers
04.2022 - Current
Assistant Manager
Halverson & Blaiser Group
12.2020 - 01.2022
Bachelor of Arts - Business Management
University of St. Thomas