John Marynak

CPT Management:

Ensure all Critical Pull Time (CPT) sorts are loaded, and the dock door is released (TDR) on time by coordinating with the ship clerk.

• Prioritize lanes in chronological order by CPT time.
• Monitor the CPT view to verify that all virtual containers are cleared, to ensure an accurate transfer of inventory.

ADHOC Management using FMC:

• Create case tickets for ADHOCs (additional loads) using the Freight Management Console (FMC) in cases such as excessive volume, or to manage potential delays.
• Monitor FMC for notes on potential late driver risks.

Volume Monitoring and Load Planning:

• Use RODEO to monitor and forecast sort volumes, while calculating loading strategies.
• Determine if loads need to be double-stacked, straight-loaded, or if ADHOC trailers are required.
• Compare the current volume to the previous day's maximum load to identify if additional trailer support is needed.

Yard Management:

• Perform daily deep dives of the yard to assess Universal Pallet Pool (UPP) availability for the shift, and upcoming shifts.
• Verify trailer pool constraints for AZNG (12-hour outlook) and 3P (24-hour outlook).
• Abiding by safety policies, such as making sure associates wear reflective vests in the pit area, and pallets are being staged properly.

• Created job postings, reviewed resumes, and conducted phone interviews.
• Identified external recruitment sources and utilizing numerous hiring platforms.
• Monitored recruiting metrics such as time-to-fill, cost-per-hire, source of hire, and quality of hire.
• Developed and implement recruitment strategies to identify qualified candidates.
• Negotiated offers and onboarding activities with new hires.
• Conducted in-person interviews with potential hires for various positions.
• Organized career fairs to increase employer brand awareness among potential candidates.
• Developed relationships with local universities, colleges, technical schools, and other educational institutions for recruiting purposes.
• Developed and managed recruitment process, sourcing as many as 3,000 candidates each month to fill key positions.
• Advised upper management on current labor market trends and industry best practices related to talent acquisition initiatives.
• Implemented phone screenings with prospective candidates to assess their skills and qualifications for open roles.
• Managed onboarding activities such as orientation sessions, introductions to colleagues., to ensure new hires have a smooth transition into their role.
• Assembled and manage hiring events in different markets throughout California and Texas.
• Created training materials for new hires and provided orientation sessions.
• Developed and implemented new employee onboarding process.
• Conducted I-9 and company policy trainings for directors and department managers on an ongoing basis.

• Trained new staff members on customer service processes and procedures.
• Collaborated with other departments to resolve complex customer issues.
• Ensured compliance with company standards for customer service delivery.
• Established clear communication channels between customers and internal teams.
• Monitored team performance metrics against established goals for customer service delivery.
• Maintained accurate records of all customer interactions, transactions, comments, and complaints.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

• Worked closely with settlement agents throughout the closing process.
• Submitted signed loan documents to investors for purchase of loans.
• Processed incoming and outgoing wire transfers, ACH payments and checks.
• Ensured compliance with company policies, procedures, investor guidelines and applicable regulations.
• Responded promptly to requests from investors regarding any missing or incorrect loan documentation.
• Verified that all documentation is accurate and complete prior to funding loans.
• Provided training to new team members on departmental processes, procedures, systems and tools used in the funding process.
• Processed new loan applications in accordance with established guidelines.