AMANDA MADRID

In my current role, I assist with supervising and coordinating clerical staff to ensure the accurate and timely completion of various data entry and general office tasks. I collaborate directly with Supervising Deputy Probation Officers and their teams to schedule and assign PROP 63 reports for area courthouses, maintaining strong communication to coordinate workloads and resolve issues efficiently. My responsibilities include assisting with overseeing data entry, document processing, sorting, and cross-referencing using Excel, Word, Microsoft Teams, Adult Probation Systems (APS), and Odyssey systems to retrieve, manage, and report data effectively. This experience has allowed me to develop a specialized capacity in managing high-volume clerical operations with precision, supporting departmental objectives through organized scheduling, team coordination, and data integrity.

• Assisted with opening and managing multiple restaurant locations.
• Oversaw inventory control, sales tracking, and labor reporting.
• Managed the Purchase Order Systems (POS) with updates and IT support.
• Provided confidential administrative support to Human Resources.
• Partnered with marketing team to plan and execute special events.
• Coordinated vendor scheduling and logistics during new location buildouts.
• Collaborated directly with CEO, Director of Operations, Regional Director, Bar Director, and Marketing Director to streamline operations and ensure departmental alignment.

• Assisted with daily operations for an office of 30+ team members, providing cross-departmental support.
• Assisted HR with recruiting, onboarding, and terminations; supported Finance with invoicing; collaborated with Marketing on loyalty programs; and managed Purchasing inventory.
• Oversaw all outgoing FedEx, UPS, and USPS shipments to ensure timely delivery.
• Maintained office cleanliness and reinforced company culture through organizational initiatives.
• Coordinated corporate events as one of two lead event coordinators.
• Partnered with executive leadership, including the CEO, VP of HR, Controller, and Executive Assistant, to support projects, meetings, and company-wide initiatives.

• Ensured a professional and well-maintained work environment.
• Handled administrative assignments in an organized and timely manner, supporting smooth office operations.
• Provided direction, coaching, and constructive feedback to staff to drive productivity and maintain a positive team culture.
• Supervised the Administration and Marketing Teams, ensuring alignment with company goals and deadlines.
• Oversaw scheduling, calendar management, and meeting coordination for leadership.
• Managed office supplies, vendor relations, and purchasing to control costs and ensure operational efficiency.
• Handled confidential employee and company information with discretion.
• Coordinated company events, prepared reports, and supported executives with special projects.
• Maintained compliance with company policies and reinforced best practices in workplace operations.

• Processed customer invoices, managed purchase orders for fabrics, third party vendors, supplies, and coordinated communication between departments.
• Handled daily management of clothing samples requested by multiple companies to support production and client needs.
• Supported all departments with special projects in order to meet deadlines.
• Responded to emails promptly and professionally while maintaining accurate filing systems and an organized workspace.
• Provided consistent administrative support with a positive and proactive attitude, contributing to overall office efficiency.

• I was placed in multiple positions throughout the bakery.
• Not only was I working as a cashier/server, I sold retail, decorated individual pastries, followed recipe guidelines, and trained new team members.
• I was knowledgeable in each department, because of my fast thinking and quick learning.
• I was able to resolve conflicts with customers in a calm manner and work rapidly to improve customer wait time.