AMANDA MAITLAND
Albany,GA
Summary
I am a detail oriented customer services expert looking for the opportunity to apply my listening, communication, problem solving and teamwork to your position. While working I have showed my priorities dedication, foundation knowledge and leadership. With my positive energy I have patients to listen to my customers in a persuasive and articulate manner. Nothing more brightens up my day when a customer is happy and stress free.
Overview
10
10
years of professional experience
Work History
Lead Teacher
Childcare Network Daycare
10.2022 - Current
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Form a positive, loving, relationship with my students and parents
- Provide a safe, loving, caring, comfortable and stimulation environment for my students.
- I ensure a positive work environment through my smile, laugh, positive words , loyalty and performance with my coworkers.
Career Service Front Desk Assistant
Albany State University
05.2019 - 12.2019
- Assisted in organizing company-sponsored job fairs, enhancing employer brand and showcasing career opportunities.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Received, screened and routed incoming calls.
- Monitored office supply use and stock levels, placing replenishment orders as needed.
Crew Member Cook
McDonald's
12.2016 - 03.2017
- Served as many nutritious meals daily to students in high school trips.
- Prepared creating dishes for clients with special dietary or cultural needs.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Youth Development Professional
Boys & Girls Clubs Of Albany
06.2014 - 07.2014
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Maintained high standards of cleanliness and sanitation.
- Supervised youth and maintained security for each child under care.
- Maintained cleanliness of dining room, lobby, game room and service areas
- Took part in sports, games, and movie nights with children.
- Made waffles, scooped ice cream and created specialty sundaes for children.
Education
Associate of Science - Psychology
Colorado Christian University
Denver, CO12.2023
Associate of Science - Early Childhood Education
Albany State University West Campus
Albany, GA05.2020
Skills
- Staff education and training
- Job Site Coordination
- Administrative Skills
- Recordkeeping
- Time management
- Creative problem solving
- Child Development
- Safety awareness
- Motivating students
- Positive Role Model and Mentor
- Special Needs Students
- Goal Setting
- Safety understanding
Timeline
Lead Teacher
Childcare Network Daycare
10.2022 - Current
Career Service Front Desk Assistant
Albany State University
05.2019 - 12.2019
Crew Member Cook
McDonald's
12.2016 - 03.2017
Youth Development Professional
Boys & Girls Clubs Of Albany
06.2014 - 07.2014
Associate of Science - Psychology
Colorado Christian University
Associate of Science - Early Childhood Education
Albany State University West Campus