Amanda Major
Columbus,OH
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Condominium Association Manager
Condo Management Of Columbus
10.2024 - Current
- Ensured compliance by managing operations of multiple condominium associations.
- Enhanced community relations by facilitating communication between board members and residents.
- Resolved maintenance requests promptly to improve resident satisfaction and service quality.
- Supported fiscal responsibility through budget preparation and financial oversight assistance.
- Delivered exceptional customer support by addressing resident inquiries professionally and efficiently.
- Negotiated vendor contracts to maximize value while adhering to budget constraints.
Maintenance Director
Stratagem Property Management
11.2022 - 08.2023
- Achieved operational efficiency by overseeing maintenance for 1000+ units across counties.
- Ensured timely completion of maintenance, renovations, and unit turnovers for properties.
- Managed maintenance schedules, enhancing safety compliance and operational productivity.
- Led five maintenance staff and coordinated with ten subcontractors for service quality.
- Evaluated move-out units to determine work scope and cost-effective chargebacks.
- Maintained 5-day turnaround for rent-ready inventory, meeting high-quality standards.
- Developed facilities management budget, analyzing performance to improve profitability effectively.
On-Site Leasing Manager
Elford Asset Management
11.2018 - 10.2022
- Specialized in new construction lease-up responsible for assisting with unit walks, completing new construction punch lists, setting up vendors, and assisting with new staff interviews.
- Conducted hard hat tours and achieved a near 80% leased occupancy prior to construction completion
- Oversaw leasing operations, ensuring compliance with company policies and local regulations.
- Developed and maintained relationships with tenants to enhance tenant satisfaction and retention rates.
- Conducted market research to identify trends and optimize rental pricing strategies.
- Worked at an established property with 272 units, which was 99% leased when ownership took management in-house in April 2020.
- Collaborated with maintenance teams to address tenant concerns promptly, improving overall service quality.
- Trained and mentored junior staff on best practices in property management and customer service.
- Analyzed occupancy rates and developed targeted marketing strategies to increase lease renewals.
- Prepared detailed reports on leasing performance metrics for senior management review.
- Collected, completed, and processed lease applications.
Licensed Appraisal Assistant
Mollica Appraisal Services
04.2011 - 11.2018
- Produced accurate appraisal reports for mortgage financing, estate planning and taxation purposes for a wide variety of commercial properties under the supervision of a MAI commercial appraiser with 30 years of experience in the industry.
- Prioritized multiple assignments in order to meet deadlines and maximize productivity Analyzed commer
- Coordinated scheduling of property inspections and client appointments.
- Conducted research on comparable properties to support appraisal evaluations.
- Managed documentation for compliance with industry standards and regulations.
Skills
- Resident/customer relations
- Service contract negotiation
- Community operations
- Community guidelines enforcement
- Budget planning
- Board of director/ownership advisement
- Customer service
- Time management
- Problem-solving
- Attention to detail
Certification
CMCA, Real Estate Sales Person-Inactive
Timeline
Condominium Association Manager
Condo Management Of Columbus
10.2024 - Current
Maintenance Director
Stratagem Property Management
11.2022 - 08.2023
On-Site Leasing Manager
Elford Asset Management
11.2018 - 10.2022
Licensed Appraisal Assistant
Mollica Appraisal Services
04.2011 - 11.2018