Amanda Maldonado
Trinidad,CO
Summary
Enhancing customer experiences and streamlining operations, as demonstrated at City Carriage Corp. Experience in payment processing and customer service, I excel in high-pressure environments, ensuring attention to detail and operational efficiency. and maintaining professionalism, I strive to exceed performance goals. I am able to learn new skills with the right training. I work great alone as well as with a team/ coworkers.
Overview
18
18
years of professional experience
Work History
Bartender
Crow Bar
Trinidad, CO
04.2024 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Maintained impeccably clean, attractive and well-stocked bar area.
Home Health Aide
Alta Vista
Trinidad, CO
07.2020 - 07.2022
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
Office Manager
City Carriage Corp.
Trinidad, CO
04.2006 - 02.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Diploma -
Trinidad High School
Trinidad, CO05.2006
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Payment Processing
Timeline
Bartender
Crow Bar
04.2024 - 06.2024
Home Health Aide
Alta Vista
07.2020 - 07.2022
Office Manager
City Carriage Corp.
04.2006 - 02.2014
Diploma -
Trinidad High School