Hi, I’m
Amanda Malone
Buford,GA
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Carries years of experience in B2B and B2C networking.
Overview
9
years of professional experience
Work History
Gee Heating & Air
Event Coordinator
04.2024 - Current
Job overview
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
Mako Business Technology Services
Sales Coordinator
08.2023 - 03.2024
Job overview
- Forged strong relationships with industry partners to enhance business networking opportunities and increase market share.
- Increased company visibility in local markets through participation in community events and business networking functions.
- Established strong relationships with key industry stakeholders, facilitating networking opportunities that led to new business partnerships.
- Implemented innovative strategies to maximize networking opportunities for attendees at business conferences.
- Contributed to the growth of the business by actively participating in networking events and promoting company services within the local area.
- Secured new business opportunities by leveraging market knowledge and strong networking skills.
Priority 1 POS
Office Manager
11.2022 - 07.2023
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Increased company visibility in local markets through participation in community events and business networking functions.
- Participated in industry networking events, fostering valuable connections and generating leads for new business opportunities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
PROVINO’S
Assistant Manager
01.2019 - 10.2022
Job overview
- Supported staff in ensuring guest satisfaction
- Answered phone calls, replied to emails, and interacted with guests to answer questions and resolve issues
- Addressed feedback, maintained and developed positive relationships with guests
- Made schedules to accommodate staffing needs
- Filed paperwork for scheduling, store orders, and banking slips
- Hired members in all departments to maintain efficient team
- Took inventory and ensured products were properly stocked.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
PROVINO’S
SERVER
03.2015 - 12.2018
Job overview
- Proficiently addressed the needs of guests in a timely fashion
- Multi-tasked to ensure quality service for multiple guests at once
- Supported co-workers and demonstrated team leading skills.
Education
TEMPLE HIGH SCHOOLTemple, GA
HIGH SCHOOL DIPLOMA (WITH LITERATURE COLLEGE CREDITS)
05.2010
Skills
- Management
- Self-Motivated
- Exceptional interpersonal communication
- Staff training and development
- Event Planning
- Time Management
- Event Setup and Breakdown
- Guest Relations
- Project Management
- Business Networking
- Strong Networking Skills
- Small Business Administration
Timeline
Event Coordinator
Gee Heating & Air
04.2024 - Current
Sales Coordinator
Mako Business Technology Services
08.2023 - 03.2024
Office Manager
Priority 1 POS
11.2022 - 07.2023
Assistant Manager
PROVINO’S
01.2019 - 10.2022
SERVER
PROVINO’S
03.2015 - 12.2018
TEMPLE HIGH SCHOOL
HIGH SCHOOL DIPLOMA (WITH LITERATURE COLLEGE CREDITS)
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