Amanda Malugen
Camden,TN
Overview
21
21
years of professional experience
Work History
Teacher/ Family Advocate
Northwest TN Early Head Start
11.2006 - 01.2012
- Ensure the children's everyday physical and emotional needs are met
- Maintain the environment and make sure it is in compliance with DHS standards
- Supervise and ensure the safety of the children
- Conduct home visits and form relationships with families
- Insert shot records and well child visits into databases
- Assist families in creating family initiated goals
- Educating families on services available to them from the community.
Teacher
Joyland Child Care
10.2015 - 10.2018
- Ensure children's physical and emotional needs are met along with supervising them and ensuring their safety
- Ensure the environment is in compliance with DHS standards
- Complete paperwork and forms pertaining to the children and file it accordingly
- Create relationships with families and ensure open lines of communication.
Cashier/ Front End Associate
E.W. James and Sons
06.2004 - 03.2006
- Operating the register, assisting customers, stocking shelves, managing the drawers, taking groceries out to customers' cars.
PTF City Carrier
United States Postal Service, USPS
Waverly, TN
11.2018 - 12.2024
- Planned and cased mail in sequence of delivery for designated route.
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Collaborated with fellow carriers to ensure consistent service quality across the city.
- Delivered packages and mail to business and people in local area.
- Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
- Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
- Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Coordinated with supervisors to address operational challenges, streamlining processes for improved performance.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Adhered to strict postal regulations while handling sensitive materials, maintaining confidentiality and trustworthiness at all times.
- Developed strong rapport with customers, fostering a sense of community and trust through consistent, high-quality service delivery.
- Balanced workload effectively during periods of staff shortages or increased demand due to seasonal fluctuations in mail volume.
- Handled customer complaints professionally, working towards resolution and maintaining a high level of service quality.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Teachers Assistant
Camden Elementary School
Camden, TN
02.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Assisted lead teachers with lesson plan creation and materials development .
- Documented student progress and communicated with parents to keep informed.
- Assisted in coordination of parent-teacher conferences, enhancing communication between school and home.
- Organized resources and materials for outdoor educational activities, broadening learning environment.
- Collaborated with teachers to implement new curriculum guidelines, resulting in more comprehensive subject coverage.
Education
Associate of Applied Science -
Nashville State Community College
08.2008
Timeline
Teachers Assistant
Camden Elementary School
02.2024 - Current
PTF City Carrier
United States Postal Service, USPS
11.2018 - 12.2024
Teacher
Joyland Child Care
10.2015 - 10.2018
Teacher/ Family Advocate
Northwest TN Early Head Start
11.2006 - 01.2012
Cashier/ Front End Associate
E.W. James and Sons
06.2004 - 03.2006
Associate of Applied Science -
Nashville State Community College