Amanda Manitz
Spring,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Bar Service
Willie's Grill & Icehouse
04.2022 - 06.2023
- Greeted customers with friendly smile and welcome
- Answered customer questions about food and beverage items, assisted with menu selections, and processed their orders accurately into computer in a timely fashion
- Delivered exceptional guest experiences through attentive service and quick responses to issues
- Assisted customers with carry-out service by taking food order and processing payments over the phone, in person, and curbside to-go
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations
- Monitored inventory at bar counter, and beer troughs, replenishing as necessary cases of beer, gallon size buckets of ice, bottles of liquor, changing out kegs, and any other product needed
House Manager and Homeschool Mom
Manitz Household
07.2009 - 04.2022
- Developed weekly budget, handled finances, and managed household schedules, appointments and events for family of 3
- Maintained clean living space, and prepared and cooked daily meals
- Adapted teaching methods and lesson plans to fit son's needs
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate
Proprietor
Texas Crafty Boutique
09.2019 - 01.2022
- Designed and customized drinking tumblers, key chains, t-shirts, and other gift product using artistic techniques
- Answered phone calls, emails, and online orders and carried out custom special order requests and inquiries in a timely manner
- Provided elite customer service by resolving escalated problems and calmly responded to priorities
- Oversaw end-to-end business processes to maintain proficiency and profitability
- Managed purchasing, sales, and marketing, and advertised products and services online and social media to target ideal customers
- Participated in events, conferences and trade shows to promote and network
- Handled back office duties of creating spreadsheets of inventory logs of all product in hand, order forms, order tracking forms, and financials including bank deposits and business sales
Office Clerk
Ware Inspection
11.2004 - 04.2014
- Light duty of A/P and A/R, as well as monthly bank reconciliation
- Provided quality clerical support with data entry, document management of proper filing, email correspondence, and overseeing operation of office equipment
- Interacted with customers through email and by phone, answering questions and provided information necessary
Customer Service Associate
Walgreens
01.2002 - 10.2004
- Helped large volume of customers each shift with positive attitude and focused on customer satisfaction
- Maintained clean and orderly checkout area with general housekeeping duties
- Actively listened to customers, handled concerns quickly, and escalated major issues to manager
- Performed inventory control by accurately counting, ordering, and stocking merchandise in proper placement in store
- Rotated stock correctly to prevent out-of-date product, built special promotional displays, and executed planogram resets throughout store
- Collected and restocked unpurchased product to correct shelf locations
- Assisted with unloading delivery trucks, sorted and properly stocked merchandise on store shelves and in stockroom to maintain cleanliness and organization
Bank Teller and Personal Banker
Klein Bank
02.2001 - 01.2002
- Responded to customer inquiries regarding new accounts and account services
- Reconciled customer accounts and balanced daily transactions
- Managed deposits, withdrawals and wire transfers to process smooth customer banking experience
- Balanced cash drawers and vault accounts on daily basis
- Assisted customers with questions, and setting up as well as closing accounts, completing loan applications and signing up for new services
Customer Service Cashier
Kroger
06.1998 - 01.2001
- Processed customer orders and accurately handled payment transactions
- Maintained customer satisfaction with quick and professional handling of product returns
- Counted money til at beginning and end of each shift, and utilized POS system to handle customer cash and credit card transactions
- Answered product questions using knowledge of sales and store promotions
- Kept cash wrap stocked, product faced, and shelving free from any misplaced product and trash
Education
Associate of Applied Science - Accounting
North Harris Community College District
Conroe, TXCareer And Technical Education Certificate - Accounting Assistant And Bookkeeping
Lone Star College
Conroe, TXSkills
- Unloading and Stocking
- Customer Service
- Documentation and Reporting
- Time management
- Clerical Support and Data Entry
- Account Management
- Listening Skills
- Order Fulfillment
- Multitasking and Organization
- Cash Drawer and Cash Handling
- Attention to Detail
- Self Motivator as well as Team Work
Certification
- TABC - Expires 5/12/24
- Food Handling - Expires 6/23/25
Timeline
Bar Service
Willie's Grill & Icehouse
04.2022 - 06.2023
Proprietor
Texas Crafty Boutique
09.2019 - 01.2022
House Manager and Homeschool Mom
Manitz Household
07.2009 - 04.2022
Office Clerk
Ware Inspection
11.2004 - 04.2014
Customer Service Associate
Walgreens
01.2002 - 10.2004
Bank Teller and Personal Banker
Klein Bank
02.2001 - 01.2002
Customer Service Cashier
Kroger
06.1998 - 01.2001
Associate of Applied Science - Accounting
North Harris Community College District
Career And Technical Education Certificate - Accounting Assistant And Bookkeeping
Lone Star College
- TABC - Expires 5/12/24
- Food Handling - Expires 6/23/25
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