Amanda Manning
Green Cove Springs,FL
Summary
Well-qualified Human Resource Business Partner with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
HRBP
Hana Group
08.2021 - Current
- Oversee and handle all of Benefit Administration along with Benefit programs
- Processing and maintenance of records in Ceridian Dayforce HRIS system
- Structured compensation and benefits according to market conditions and budget demands.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Worked with managers to achieve compliance with organizational policies and state/local ordinances across 26 stated recommending necessary changes.
- Conducted exit interviews with employees leaving company to analyze areas of success and opportunities for improvement.
- Advised senior management on organizational development and change management initiatives.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
HR Generalist
Hana Group
08.2021 - Current
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Maintained personnel records and statistical data to establish accuracy and compliance within 26 states across the US.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Administered employee benefits programs and handled with open enrollment.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures in addition to state/local ordinances.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
HR Coordinator
Hana Group
08.2021 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Coordinated and administered employee health insurance and retirement plans.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Reconciled monthly HR/Benefit invoices. Finding an error resulting in getting the company over a $100,000 credit.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Benefits/Payroll Specialist
Sandvik Materials Technology
05.2021 - 08.2021
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Implemented open enrollment system to streamline benefits processes for employees.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Built relationships with vendors to foster quality service delivery.
- Negotiated and managed contracts with health insurance providers to secure cost-effective employee coverage.
- Developed comprehensive benefits packages to improve employee satisfaction and retention.
- Researched and analyzed wage, salary and other industry trends.
Benefits Coordinator
Salisbury Management
06.2018 - 04.2021
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Built relationships with vendors to foster quality service delivery.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Performed evaluations of competitor actions, legislative changes and collective bargaining results in order to make sound decisions about future company benefits and compensation.
- Reduced benefits expenses by revamping company plans for dental, life and disability.
- Created employee education programs to improve understanding of benefits packages and increase utilization.
- Collaborated with HR to develop and maintain up-to-date benefits manual.
Office Administrator / HR Specialist
Springs Water
11.2016 - 06.2018
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Arts - Labor and Employment Relations
Pennsylvania State University
Associate of Applied Science - Business Management
Luzerne County Community College
05.2016
Skills
- Innovative
- Multi-State Experience including California
- Union Experience
- Strong Attention to Detail
- Implemented and communicated newly updated procedures
- HRIS – Ceridian, UKG, Workday, Workforce Now, ADP EV5
- Computer Skills: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, QuickBooks, HRIS platforms, ATS software, Office 365 Vast array of knowledge in many different software programs
- Wages and salary
- Benefits and compensation
- Contract Negotiation
Timeline
HR Generalist
Hana Group
08.2021 - Current
HR Coordinator
Hana Group
08.2021 - Current
HRBP
Hana Group
08.2021 - Current
Benefits/Payroll Specialist
Sandvik Materials Technology
05.2021 - 08.2021
Benefits Coordinator
Salisbury Management
06.2018 - 04.2021
Office Administrator / HR Specialist
Springs Water
11.2016 - 06.2018
Bachelor of Arts - Labor and Employment Relations
Pennsylvania State University
Associate of Applied Science - Business Management
Luzerne County Community College