Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amanda Marcotte

North Chelmsford,MA

Summary

Professional Brand Ambassador and Independent Contractor with nearly six years of experience cultivating brand awareness and demonstrating successful events while building pivotal relationships with numerous stores, buyers and brands, ensuring orders are placed in a timely fashion and there is enough inventory for proper demo's. Resourceful and experienced worker offering expertise in customer service, administrative skills, innovative ideas and effective communication not only face to face but also with the ability to accurately report key information from daily interactions in writing. Experience in check writing, invoice creation. Passionate, intentional and open to connecting uniquely with each customer and sell product with integrity.

Overview

9
9
years of professional experience

Work History

Brand Ambassador

Evergreen
10.2023 - Current
  • Provide excellent customer service using extensive knowledge of the brand and product's value, quality and style to educate and encourage potential customers to purchase
  • Call ahead or email each location to connect with frozen buyers to ensure necessary product is ordered (inventory) to execute successful demo– enough for desired sales goal and repurchases
  • Show up on time to creatively set up and tear down table displays following brand specific guidelines
  • Effectively execute successful demos with multiple notations of hitting bonus
  • Connect and build lasting, pivotal relationships with Whole Foods Market Buyers and Team Members
  • Organize and stock merchandise to keep necessary levels for sales demand while in store and restock before departure
  • Actively record detailed sales reports of each events' sales, positive customer feedback, potential hindrances to success and expenses which typically far exceed employers expectations
  • Educated consumers about product benefits, leading to increased interest and sales conversions.

Brand Ambassador

Phoodie Mktg
02.2018 - 03.2020
  • Provide excellent customer service using extensive knowledge of each brand represented and product's value, quality and style to educate and encourage potential customers to purchase
  • Show up on time to creatively set up and tear down table displays following brand specific guidelines
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Effectively execute successful demos with multiple notations of record monthly sales for various company's products
  • Connect and build lasting, pivotal relationships with Whole Foods Market Team Members and other Grocery stores' staff members
  • Organize and stock merchandise to keep necessary levels for sales demand while in store and restock before departure
  • Actively record detailed sales reports of each events' sales, positive customer feedback, potential hindrances to success and expenses which typically far exceed my employers expectations

Teaching Assistant

Lighthouse Art School
06.2015 - 03.2020
  • As a Teaching Assistant for Lighthouse Art School, I worked alongside artist and founder Engelie Blomerus during Summer Camp season to assist in driving students to and from field trips while teaching basic drawing and painting principles on their out of studio projects.
  • These skills included but were not limited to: perspective, shading, color wheel, watercolor techniques, composition and aid in drawing certain objects they haven't attempted before.
  • Emotional and behavioral support during each week was given, watching students' confidence be tangibly built up under the influence of genuine love, grace and care.
  • Each child's individuality was affirmed, and all were inspired to play together as a team, wielding their uniqueness to lift one another up.
  • Students left camp refreshed, full of fun memories and with sharpened drawing and paintings skills that will be able to be built upon the following school year.

Brand Ambassador

Homegrown Marketing
07.2015 - 01.2018
  • Provided excellent customer service using extensive knowledge of each brand represented and the product's value, quality and style to educate and encourage potential customers to purchase
  • Effectively planned and organized sampling events by working hand-in-hand with retail store managers and leaders
  • Showed up on time to creatively set up and tear down table displays following brand specific guidelines
  • Executed successful demos that regularly sold well above overall Brand Ambassador sales
  • Organized and stocked merchandise to keep necessary levels for sales demand while in store and before departure
  • Connected and built lasting, pivotal relationships with Whole Foods Market Team Members and other Grocery stores' staff members
  • Record seller for various companies
  • Won RUNA tea competition for record sales
  • Accurately recorded detailed sales reports of each events' sales, positive customer feedback, potential hindrances to success and expenses which typically far exceeded my employers expectations

Education

Associate of Science - Liberal Arts Mathematics And Science

Middlesex Community College - Bedford
Bedford, MA

High School Diploma -

Chelmsford High School
North Chelmsford, MA
05.2011

Skills

  • Leadership skills
  • Exceptional communication
  • Customer service
  • Check writing
  • Invoice processing
  • Microsoft Office proficiency
  • Creative problem solver
  • Reporting and documentation
  • Relationship builder
  • Computer-savvy
  • Scheduling & managing inventory
  • Administrative skills

Additional Information

I volunteered weekly between 2018-2020 with a Refugee Ministry called Gateway of Grace, whose goal is to teach its Arabic and African Refugee students English, giving them the necessary tools to pursue further education and careers, making their transition into The United States as smooth as possible. We drive our ladies back and forth from the Church where our classes meet, engage them in a time we call the "Conversation Room", where they practice their English in conversation with each other and finally have one on one time with English Teachers who engage them at their level of skill. The intention of this English class is to expand their capacity to learn and engage in English, and in the process we have developed such rich relationships and have become huge parts of each other's lives. It is an honor to work alongside such beautiful, powerful leaders and dedicated, fearless students who have been through more than many of us could imagine. Together we have become like a small family, fighting for each other where necessary and celebrating each other's victories.


Upon relocation to Tampa, Florida for the pursuit of Bible College in 2020, I had the unique honor and privilege of serving in various aspects of the ministry of Revival Ministries International & The River at Tampa Bay Church. For a season, one of those departments was the Bus Ministry, where we coordinated and executed bus pickups for those who lacked transportation to and from Sunday morning services and Mon-Fri evening services. This required basic knowledge and understanding of Google Docs to create spreadsheets of pickups, understand their locations and creating a smooth and logical order of pickups for your assigned route. As a co-captain, this also required the ability to work as a team player and in unity, coordinating with the Captain and Bus Driver to ensure a successful and smooth route while handling multiple tasks in a fast paced setting. I served in this department for around a 6 month period and learned a tremendous amount.


As of August 2024, I completed the pilot program of a newly launched Bible College called Kingdom Bible Institute based out of Crossroads Community Church in Fitchburg, Ma. I decided to dedicate this past summer to pursing the education of the Bible and ministry and it has been extremely rewarding to say the least! I am extremely involved in my church and serve with the family ministries that also accompanies the school and will continue to help serve in different outreaches and capacities as the year continues and as long as I am here. It has been a great honor to be a part since relocating back to Ma.

Timeline

Brand Ambassador

Evergreen
10.2023 - Current

Brand Ambassador

Phoodie Mktg
02.2018 - 03.2020

Brand Ambassador

Homegrown Marketing
07.2015 - 01.2018

Teaching Assistant

Lighthouse Art School
06.2015 - 03.2020

Associate of Science - Liberal Arts Mathematics And Science

Middlesex Community College - Bedford

High School Diploma -

Chelmsford High School
Amanda Marcotte