Amanda Marcum
Danville,WV
Summary
Dynamic and compassionate professional with experience at Panhandle Support Services, adept in patient care and personal hygiene assistance. Excelled in maintaining safe environments and enhancing patient independence, alongside boosting sales at Dial America through expert problem-solving and efficient time management. Certified in CPR/AED, showcasing a blend of empathetic patient interaction and decisive action.
Overview
21
21
years of professional experience
Work History
Home Health Aide
Panhandle Support Services
06.2014 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Phone Sales Representative
Dial America
04.2004 - 10.2005
- Answered questions about company offerings with knowledgeable responses about products and services.
- Troubleshot problems for callers and helped independently resolve common issues.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
Education
High School Diploma -
Scott High School
Madison, WV2000
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- State Driver's License
- Certified in CPR/AED
- Decision-Making
Timeline
Home Health Aide
Panhandle Support Services
06.2014 - Current
Phone Sales Representative
Dial America
04.2004 - 10.2005
High School Diploma -
Scott High School
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