Amanda Marie Cabrera
Bronx,NY
Summary
An experienced individual with extensive knowledge and experience looking to secure a position in a reputable company or organization to grow, gain new experiences, learn new skills, and contribute to the company's success with knowledge and skills obtained throughout the years.
Overview
17
17
years of professional experience
Work History
ECED Program Specialist
Cardinal McCloskey Community Services
06.2024 - Current
- Collaborate with the ECED team in the monitoring and tracking of existing and new staff employment records, notifying all staff of pending, outdated training and other program specific requirements through formal communication
- Assist with transporting employee files to assigned work locations
- Serve as a liaison between ECED and Policy Council
- Engage in ECED scheduled pipeline meetings, divisionally tracking the assessment of potential employees
- Manage a file of all ECED job descriptions
- Ensure HR approves any change to job descriptions
- Visit ECED locations, reviewing on-site DOH required employee documents
- Manage division employee transfers, maintaining updated staff resumes and forward a copy to HR
- Coordinate ECED training and orientation process for new hires
- Ensure new and existing staff’s completion of required regulator training and collecting certificates
- Notify the facilities coordinator of the distribution/ collection of technology tools
- Coordinate with the ECED communication specialist to conduct photographs of new hires for ECED employment identification, introduce employees through constant contact, and provide updates on employee milestones for division announcement
- Conduct periodic check-ins/ follow-up during hires probation period
- Regularly track ECED employee attendance, identifying trends/ patterns of unplanned absences, included in staff correspondence when reporting unplanned absence
- Update ECED staffing pattern and program-at-a-Glance
- Monitor and track resignations, facilitate communication with ECED and update vacancy report
- Manage the ECED employee tuition reimbursement program and tracking staff on education leave
- Responsible for employee’s access to ECED licensed/ partnered education platforms such as teach, Aspire, Teaching strategies gold
- Communicate with ECED regulators on agency wellness programming, including tuition reimbursement programs
Service Dispatcher
Parkchester preservation management
09.2018 - Current
- Provide highly courteous, responsive and effective customer service to all parties seeking assistance from the department
- Maintaining a good working knowledge of all maintenance services that are provided
- Handling difficult and irate residents in a calm, professional and courteous manner
- Collected and processed payments for services
Office Assistant
Cardinal McCloskey Community Services
03.2022 - 06.2024
- Facilitate seamless operations within the office through collaborative efforts, fostering a positive atmosphere
- Execute diverse administrative tasks to support the Senior Manager Team effectively
- Record and document minutes for all departmental meetings, ensuring comprehensive coverage of discussions and requirements
- Manage and organize crucial charts, files, and administrative records to ensure accessibility and accuracy
- Provide necessary reports, records, and statistics as by the program
- Create and manage ongoing files
- Maintain all office supplies, forms, and equipment
- Ensure inventory and supply orders are submitted as per policy, approved, and tracked
- Maintain the mail delivery system and coordinate the delivery of orders to various programs
- Ensure all check requests, petty cash and billing is completed accurately, tracked and submitted
- Collaborate with HR to ensure that employee files are compliant with DOH requirements
- Support in facilitating the onboarding process for new employees
Administrative Assistant
Acacia Network
03.2021 - 03.2022
- Ensure the office runs smoothly, working collaboratively and maintaining a positive environment
- Provide a wide range of administrative duties to the Director
- Ensure all check requests, petty cash and billing is completed accurately, tracked and submitted
- Maintain notes and minutes on all departmental meetings and needs
- Ensure inventory and supply orders are submitted as per policy, approved, and tracked
- Maintain all charts, files and administrative records
- Ensure departmental payroll is accurate and complete, coordinate discrepancies with payroll and support Administrators
- Provide necessary reports, records, and statistics as by the program
- Order and maintain all office supplies, forms and equipment
- Maintain the mail delivery system
- Write and submit subleases for tenants of supportive housing
Executive Administrative Assistant
Trump Golf Links at Ferry Point
03.2016 - 03.2017
- Organize and provide documents, reports and information to department in a useful and well-organized manner
- Create and maintain active files
- Initiate purchase orders
- Order office supplies and equipment
- Maintain files and folders
- Maintain weekly schedules for employees
- Process client orders, invoices and payments
- Perform basic bookkeeping activities
- Create and maintain database records
- Responsible for running bi-weekly payroll for over 30 employees
- Entered and kept up all employee changes for payroll, including new hires and terminations
Receptionist/Reservationist supervisor
Trump Golf Links
03.2015 - 03.2016
- Train new employees to provide high quality customer service
- Reinforce expectations as needed
- Answer multiple phone lines while keeping hold times at a minimum
- Handle guest complaints and concerns by providing best solution
Receptionist
St. Joan of Arc Church
01.2008 - 01.2013
- Responsible for answering phones and greeting visitors
- Provided customer service
- Performed general office administrative support including making copies and filing
- Enrolled students in religious classes
- Booked appointments for church services and collect payments
Education
Associate of Applied Science - Applied Science
Bronx Community College
The Bronx, NY01.2025
Skills
- Word
- Microsoft Excel
- Communications
- Bilingual
- Customer Service
- Excel
- Multi-line Phone Systems
- Zoom
- Time & Attendance Systems
Timeline
ECED Program Specialist
Cardinal McCloskey Community Services
06.2024 - Current
Office Assistant
Cardinal McCloskey Community Services
03.2022 - 06.2024
Administrative Assistant
Acacia Network
03.2021 - 03.2022
Service Dispatcher
Parkchester preservation management
09.2018 - Current
Executive Administrative Assistant
Trump Golf Links at Ferry Point
03.2016 - 03.2017
Receptionist/Reservationist supervisor
Trump Golf Links
03.2015 - 03.2016
Receptionist
St. Joan of Arc Church
01.2008 - 01.2013
Associate of Applied Science - Applied Science
Bronx Community College
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