Amanda Marr
Shady Side,MD
Summary
Compassionate Registered Nurse with acute care experience in fast-paced hospital environments. Delivered comprehensive patient assessments, coordinated care, and administered medications while adhering to infection control protocols. Mentored new RNs and monitored vital signs, ensuring prompt responses to clinical changes. Dedicated to fostering strong teamwork and enhancing patient experiences.
Overview
20
20
years of professional experience
Work History
Registered Nurse
BWMC
Glen Burnie, Maryland
09.2023 - Current
- Assessed, planned, implemented, and evaluated nursing care for assigned patients.
- Completed patient assessments and documented findings in electronic health records.
- Collaborated with physicians and interdisciplinary teams to align care plans with patient needs.
- Monitored vital signs, administered injections, and assisted with medical procedures.
- Delivered medications and treatments while monitoring patients for reactions and side effects.
- Applied critical thinking to assess clinical situations quickly and accurately.
- Maintained safe conditions for all patients by following infection control policies and procedures.
- Instructed patients and families on treatment and discharge instructions.
- Evaluated intervention effectiveness through ongoing assessment of patient responses.
- Advocated for patients' rights and values, ensuring their needs were prioritized in care decisions.
- Mentored and trained new RNs on best practices and hospital policies to ensure high-quality patient care.
- Assessed patients, identified complications, and coordinated treatment with critical care team members.
- Provided bedside care within BWMC acute care units.
Homemaker
Self Help
Shady Side, Maryland
10.2014 - Current
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Provided nurturing and appropriate environment for children of various ages.
- Instructed children in eating, resting and restroom habits.
- Assisted children in dressing and changing diapers during daily routines.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Resolved daily household needs with calm, reliable decision-making.
- Coordinated family schedules and handled routine appointments.
- Planned shopping lists and restocked household necessities.
- Supported self-help household budgeting and tracked basic expenses.
- Cared for clothing by washing, folding, and organizing laundry.
Student Nurse
BWMC
Glen Burnie, Maryland
05.2022 - 07.2023
- Monitored vital signs and reported changes to nursing staff promptly.
- Evaluated patient conditions and collaborated with healthcare team for effective care.
- Delivered compassionate support to patients, enhancing comfort and dignity during daily activities and procedures.
- Supported BWMC nursing team with bedside patient care and comfort measures, contributing to overall patient satisfaction.
- Provided patient care under the supervision of a Registered Nurse.
- Supported patient admissions, transfers, and discharge preparation on BWMC units.
- Accurately recorded patient data in electronic health records for continuity of care.
- Coordinated clear communication among healthcare team members, ensuring timely updates on patient status.
- Observed patient conditions and escalated concerns to supervising nurses.
- Prepared patient treatment areas by organizing rooms, supplies, and equipment to ensure readiness.
- Followed infection control, safety, and hand hygiene procedures throughout shifts.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Bartender
The Pier Bar
Edgewater, Maryland
05.2021 - 06.2023
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Managed bar tabs and processed cash and credit card transactions to ensure accurate billing.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Effectively multitasked within fast-paced environment.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Balanced daily registers and generated sales reports to support management decision-making.
Server
Chesapeake Yacht Club
Shady Side, Maryland
04.2019 - 12.2022
- Greeted customers, answered questions, and recommended specials to enhance dining experience and drive sales.
- Managed guest requests efficiently to create a positive dining atmosphere. and resolved service issues professionally.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Highlighted unique flavors and presentation of desserts to encourage customer purchases., appetizers, and specialty drinks to optimize sales.
- Explained ingredients, preparation methods, and dietary options clearly.
- Maintained Chesapeake Yacht Club standards for cleanliness, appearance, and hospitality
Hotel Front Desk Clerk
Holiday Inn Express Hotel Suites
York, Pennsylvania
06.2014 - 07.2017
- Managed efficient check-in and check-out processes, minimizing wait times for guests.
- Welcomed guests with a friendly demeanor, ensuring a positive first impression.
- Provided personalized assistance to guests, addressing inquiries and resolving concerns promptly.
- Resolved guest concerns and handled service requests at front desk
- Addressed guest feedback and requests, improving overall experience and comfort.
- Assigned rooms to guests based on preferences and availability.
- Processed payments, folios, and billing details accurately
- Coordinated with housekeeping and maintenance for room readiness and repairs
- Collaborated with team members to ensure seamless operations and guest satisfaction.
- Trained new front desk clerks on hotel procedures and guest service
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Biohazard Technician
Athen's Bio Solution
Joppa, Maryland
07.2016 - 10.2016
- Ensured compliant handling of hazardous materials, safeguarding worker safety and environmental integrity.
- Conducted inspections to identify and mitigate potential hazards, promoting a safer work environment.
- Executed thorough decontamination procedures to maintain sterile workspaces.
- Maintained accurate records of waste disposal activities for regulatory compliance.
- Logged hazardous material disposal to ensure traceability and accountability.
- Collaborated with team members to develop and implement enhanced safety protocols, improving overall safety standards.
- Facilitated clear communication regarding hazardous material handling and disposal.
Shift Manager
Noodles & Company
Lancaster, Pennsylvania
06.2013 - 04.2014
- Coordinated staff schedules to maximize coverage during peak hours and enhance customer service.
- Resolve customer complaints promptly to maintain high satisfaction levels.
- Resolved guest concerns with prompt, friendly service
- Trained team members on service standards and kitchen procedures to improve overall team performance.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Supported team members in managing workloads during high-traffic times.
- Monitor food preparation processes to guarantee adherence to safety standards.
- Inspected work areas regularly for cleanliness and organization standards.
- Cultivated positive working relationships with staff, customers, and vendors to foster a collaborative environment.
Service Manager
Chipotle
York, Pennsylvania
06.2010 - 04.2012
- Oversaw daily operations of the service department, including scheduling and workflow management.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Delegated tasks to ensure smooth operations and accountability among staff. and monitored progress of all kitchen personnel.
- Conducted performance evaluations for staff, providing feedback and setting goals for improvement.
- Trained new employees on restaurant policies, procedures, and customer service standards.
- Provided ongoing training for new employees on safe food handling practices.
- Handled customer complaints and feedback, implementing changes to improve service.
- Analyzed customer feedback surveys to determine areas needing improvement in the food service department.
- Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Assisted in the development of marketing campaigns targeted at increasing sales opportunities from existing clients.
Server/Bartender
Smokey Bones Bar & Fire Grill
York, Pennsylvania
03.2008 - 06.2011
- Contributed to team meetings focused on enhancing service quality and operational efficiency.
- Processed payments accurately and efficiently to maintain smooth operations.
- Managed cash register and ensured accurate financial transactions daily.
- Presented menu items and answered questions about specials and ingredients
- Took food and beverage orders with careful attention to guest requests
- Resolved guest concerns with courteous service and professional communication
- Operated POS terminals to input orders, split bills, and calculate totals.
Cashier
Piggly Wiggly Supermarket
Dadeville, Alabama
06.2006 - 02.2008
- Processed grocery purchases at Piggly Wiggly checkout lanes with accurate register handling.
- Accepted cash, card, and coupons following Piggly Wiggly payment procedures.
- Balanced register drawer and reconciled daily cash payments.
- Scanned items and verified prices using supermarket point-of-sale register system.
- Issued receipts, refunds, credits or change due to customers.
- Greeted shoppers and provided information on products and store policies, enhancing customer experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Supported team operations by taking on various responsibilities to ensure smooth front-end workflow.
- Worked closely with front-end staff to assist customers.
Education
Associate of Science - Nursing
Anne Arundel Community College
Arnold, MD05-2023
Skills
- Patient evaluation and vital signs assessment
- Medication administration
- Electronic health records management
- Infection control strategies
- Healthcare coordination
- ACLS certification
Accomplishments
- Daisy Award
- People Who Care Award
- "Team" Daisy Award
Affiliations
- Unit Practice Council Committee co chair
Timeline
Registered Nurse
BWMC
09.2023 - Current
Student Nurse
BWMC
05.2022 - 07.2023
Bartender
The Pier Bar
05.2021 - 06.2023
Server
Chesapeake Yacht Club
04.2019 - 12.2022
Biohazard Technician
Athen's Bio Solution
07.2016 - 10.2016
Homemaker
Self Help
10.2014 - Current
Hotel Front Desk Clerk
Holiday Inn Express Hotel Suites
06.2014 - 07.2017
Shift Manager
Noodles & Company
06.2013 - 04.2014
Service Manager
Chipotle
06.2010 - 04.2012
Server/Bartender
Smokey Bones Bar & Fire Grill
03.2008 - 06.2011
Cashier
Piggly Wiggly Supermarket
06.2006 - 02.2008
Associate of Science - Nursing
Anne Arundel Community College