Amanda Martell
Florence,SC
Summary
Experienced housekeeping management professional bringing expertise in budget administration, inventory controls and schedule management. 10+ year record of success in private estate cleaning and management.
Overview
14
14
years of professional experience
Work History
Head Housekeeper (Private Estate)
Levi Dixon
08.2023 - 03.2024
- Placed orders for housekeeping supplies and toiletries.
- Streamlined housekeeping processes for increased efficiency and reduced labor costs.
- Revised standard operating procedures as needed, keeping up-to-date with industry best practices for optimal performance results.
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Supported welcoming atmosphere within clients' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
- Streamlined processes for more efficient task completion through strategic planning and organization techniques.
- Adapted quickly to new cleaning techniques and equipment when introduced, improving overall productivity levels.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Prepared meals for residents and performing grocery shopping duties.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Head Housekeeper (Private Estate)
Anne Ervin
09.2010 - 08.2023
- Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
- Streamlined housekeeping processes for increased efficiency and reduced labor costs.
- Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Evaluated employee performance and developed improvement plans.
- Developed effective inventory management systems for linens, cleaning supplies, and amenities.
- Established positive relationships with vendors for timely delivery of essential supplies at competitive prices.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Improved time management through effective prioritization and organization of tasks.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
- Completed home management tasks by preparing meals, grocery shopping and cleaning.
Education
Bachelor of Science - General Studies
Louisiana State University At Alexandria
Alexandria, LA05.2013
Skills
- Housekeeping knowledge
- Cleaning practices
- Discretion and Confidentiality
- Exceptional organization
- Training and mentoring
- Staff Management
- Assignment Delegation
- Time Management
- Multitasking and Organization
- Strong Communication Skills
- Creative Thinking Capacity
- Strong Problem Solver
- Attention to Detail
Timeline
Head Housekeeper (Private Estate)
Levi Dixon
08.2023 - 03.2024
Head Housekeeper (Private Estate)
Anne Ervin
09.2010 - 08.2023
Bachelor of Science - General Studies
Louisiana State University At Alexandria