Professional Warehouse Manager offering 10+ years of expertise in supervising and training 100 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
21
21
years of professional experience
Work History
Forklift Driver/Operations
Amazon
04.2020 - 02.2024
Oversaw the safe and effective operation of forklifts and other equipment while operating a variety of forklifts to move items around the warehouse.
Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
Assisted with inventory management tasks for optimal space utilization and product accessibility.
Operations Manager
DHL Supply Chain
01.2022 - 07.2023
Improved efficiency by 15% through the development and implementation of standard operating procedures (SOPs).
Reduced order processing time by 20% through the use of warehouse management software and databases.
Maintained high standards of health and safety, hygiene, and security, achieving 100% compliance with company policies and vision.
Developed and motivated associates through regular coaching and feedback sessions, resulting in a 10% increase in employee engagement and contribution to DC success.
Managed inbound and outbound transportation, achieving 95% on-time delivery and pick-up performance.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Pharmacy Technician/Pharmacy Intern
Charitable Pharmacy Of Central Ohio
08.2013 - 10.2018
Assisted other pharmacy staff with drug inventory, purchasing, and receiving
Regularly stocked shelves and rotated stock and checked for expired medications
Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels
Repacked bulk medicines, filled bottles with prescribed medications and affixed correct labels
Effectively resolved insurance rejections and other billing issues.
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Reduced turnaround time for project completion through effective resource allocation and team management.
Pharmacy Intern
Bureau of Workers' Compensation Pharmacy Department
12.2015 - 10.2016
Ran reports of patient profiles and looked over medication regimen to verify if appropriate
Worked with nurses and Pbms to help with the prior authorization process
Called patients to help them with the prior authorization process and reimbursement process
Attended meeting with drug manufacturers to discuss future regulations or drugs on the market that help our patient population
Worked with government officials to review policies and guidelines for our injured workers and their medications
Elevated learning and experience through agency projects, organizational requirements and specific work projects related to the student's area of expertise
Refinement of skills and knowledge through professional growth and practical exposure; Exploration of diverse career options within a specific division or department (e.g
BWC's Information Technology Division offers opportunities in networking, computer security, project management, application development, etc.); Guidance during internships to identify skill sets that align with other departments or divisions; Encouragement of open communication between students and managers to exchange ideas, knowledge, innovative perspectives, and computer proficiency; Evaluation and feedback on assigned work assignments to foster improvement and development
Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
Education
Bachelor of Sciences in Pharmaceutical Sciences -
The Ohio State University
Columbus, OH
Skills
A leader who is who appreciates innovation and collaboration within their colleagues to exceed expectations for our clients to have the best experience and passionate about customer satisfaction and lasting loyalty
Global Supply Chain Management with a commitment to achieving client success Have managed paid leaders for more than 10 years, taking charge of a team, consisting of more than 100 hourly workers with a low turn over rate through employee appreciation implantations This allowed for lower training cost and higher productivity
Database Management, ERP software, Microsoft and excel expert
Shipping and receiving and Inventory Management and Waste Reduction and Quality Control and Cost Reduction Cross docking, outbound and inbound operations
Warehouse Safety OSHA and Fire Safety Regulations including Hazardous Material Storage
Scheduling Coordination shift performance, Service Level Agreements, WMS, LMS, Yard Management Systems and employee engagement including: Mentoring and training
Shift Performance Evaluations, Service Level Agreements, WMS, LMS, Yard Management Systems and employee engagement
Team Building and Leadership with excellent communication skills to ensure high quality interactions with the whole team including Human Resources, Transportation, Quality Assurance and Maintenance to have the best outcomes for our clients
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of 100 in the development of 5S safety project at Amazon.
Licensure Certifications
Licensed Insurance Agent, January 2022 - Present, 1416233, 20202799
Ohio State Board of Pharmacy Intern, September 2015 - September 2019
Certified Pharmacy Technician (CPhT), October 2013 - September 2015, 10033101
CPR/First Aid Certification, July 2012
Community Service
Helping Hands, Columbus, OH, November 2013 - Present, Aide in processing and dispensing medications, Shadow clinician which provides the opportunity to see complete patient visit
Physician CareConnection, Columbus, OH, October 2013 - Present, Assist in prescription processing and dispensing
Katy's Kids, Columbus, OH, October 2011, Taught children about a pharmacy and pharmacist's daily activities, Taught children about the dangers of prescription medication misuse
Timeline
Operations Manager
DHL Supply Chain
01.2022 - 07.2023
Forklift Driver/Operations
Amazon
04.2020 - 02.2024
Pharmacy Intern
Bureau of Workers' Compensation Pharmacy Department